Carlee Robinson
Fayetteville,NC
Summary
Motivated leader and organizational problem-solver with supervisory, team building and decision making skills. Key strengths include organization skills, interpersonal communication skills, a positive attitude, and eagerness to learn . Experience stepping into roles and quickly making positive changes to benefit organizational success and procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Veterans Service Representative
Department of Veterans Affairs
02.2024 - Current
- Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
- Reviewed medical and military personnel records and ordered veterans exams if they met the minimum threshold for benefits.
- Reviewed and adjudicated at least 40 veterans' benefits claims per week, ensuring accuracy and timely resolution in accordance with VA policies and regulations.
- Analyzed claims to determine percentage of disability, permanent and total disability and entitlement to compensation.
- Reviewed and corrected Rating Decisions for accuracy that summarize veterans benefits and entitlements to compensation.
- Generated veterans awards and sent out award letters to inform them of compensation.
- Utilized Microsoft Word and Microsoft Excel daily to compose correspondence letters to explain current status of applications and request additional documentation.
- Assisted veterans and dependents in preparing forms and documents to present claims for benefits.
CBRN Operations NCOIC
U.S. Army Reserves
04.2024 - Current
- Collaborated directly with the unit commander to ensure 100% accountability and accurate inventory of all chemical, biological, radiological, and nuclear (CBRN) equipment.
- Signed for a managed high-value CBRN gear and M-50 pro masks, maintaining accountability and equipment integrity.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Coordinated activities of subordinate personnel to support mission success.
- Led and supervised a team of 6 junior soldiers, ensuring mission readiness and professional development.
- Demonstrated initiative and versatility by stepping in wherever needed support in unit operations.
Decontamination Team Member
U.S Army
11.2022 - 02.2024
- Prepared my team by making decisions, problem solving, and implementing procedures while conducting training.
- Evaluated scenarios and used prior knowledge to accurately establish a conclusion during team training.
- Collaborated, built, and maintained working relationships with peers and upper management.
- Determined efficient solutions and applied them during team training.
- Troubleshot machine malfunctions and made adjustments to correct problems.
- Worked hard to become proficient at new tasks in a timely manner.
Training Room Manager
U.S. Army Aviation
12.2021 - 10.2022
- Served as office manager and administrative assistance to senior management.
- Reviewed individuals records to determine their eligibility and readiness standards based on federal laws and regulations.
- Processed individuals records and approved them to request for senior management to analyze.
- Supervised and monitored daily performance of subordinates.
- Analyzed and developed project-schedules to ensure on-time completion.
- Reviewed daily tasks and communicated with senior management to identify personnel for specific projects.
- Applied rules and regulations in counselings to ensure policies and procedures were met.
- Conducted oral communication with senior management and other managers to ensure standards of readiness were met.
- Advocates for efficient and timely processing of tasks.
Chemical and Biological Supervisor
U.s. Army Aviation
12.2020 - 12.2021
- Interpreted federal laws to ensure area was in compliance with Hazmat and Radiation regulations.
- Interviewed leadership to determine their knowledge and utilized the determination to facilitate company operations.
- Conducted monthly reports in compliance with the statutes of the organization and sent them to upper management to comply with regulations.
- Applied interpersonal skills and networked with other individuals to ensure tasks were being completed to standard.
Education
Associate's Degree - General Studies
University of Maryland Global Campus
Adelphi, MD07.2023
Skills
- Customer Service
- Workplace Safety
- Attention to Detail
- Account Management
- Positive Attitude
- Documentation and Recordkeeping
- Decontamination procedures
- Hazardous material handling
Detailed References
- Supervisor Skills: Experienced in leading subordinates proficiency while being new to the job.
- Computer Skills: Fluent in Microsoft Word, PowerPoint, and some knowledge of Excel.
- Hobbies: exercising, continuing education, and self-development.
Certification
- Department of Defense Training - 2020
- Advanced Individual CBRN Training - 2020
- Hazmat and Radiation Training - 2020
- Combat Life Savers Training - 2021
- Army Achievement Medal-2022
- Army Good Conduct Ribbon-2023
- National Defense Service Medal-2021
- Korean Defense Service Medal-2022
Timeline
CBRN Operations NCOIC
U.S. Army Reserves
04.2024 - Current
Veterans Service Representative
Department of Veterans Affairs
02.2024 - Current
Decontamination Team Member
U.S Army
11.2022 - 02.2024
Training Room Manager
U.S. Army Aviation
12.2021 - 10.2022
Chemical and Biological Supervisor
U.s. Army Aviation
12.2020 - 12.2021
Associate's Degree - General Studies
University of Maryland Global Campus
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