Carla Rangel
Chapel Hill
Summary
Detail-oriented professional with experience in event setup and guest services. Demonstrates strong problem-solving abilities and adaptability, contributing to efficient workflows and enhanced guest experiences in high-pressure environments.
Reliable Attendant highly effective at managing multiple simultaneous tasks in busy environments. Keeps supplies stocked, areas cleared and hazards eliminated. Offering 2 years of experience in event set up.
Overview
7
7
years of professional experience
Work History
Set Up Attendant
Rizzo Conference Center
Chapel Hill, NC
11.2023 - Current
- Provided exceptional customer service to conference attendees, ensuring a positive experience.
- Coordinated setup and breakdown of event spaces, adhering to client specifications and timelines.
- Assisted in catering services, including food preparation and distribution during events.
- Maintained cleanliness and organization of common areas, enhancing overall venue appearance.
- Collaborated with team members to improve operational workflows and event efficiency.
- Trained new staff on procedures and best practices for conference support roles.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Executed daily tasks such as restocking supplies and assisting customers with questions or concerns.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
- Greeted customers and offered them assistance.
- Assisted customers with finding items and storing belongings.
Warehouse Worker
Amazon
Fresno, CA
11.2020 - 07.2022
- Operated pallet jacks and forklifts to efficiently move products throughout warehouse.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Implemented best practices in packaging to reduce damage during transit.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
Caterer
STSS
Chapel Hill, NC
05.2019 - 08.2019
- Coordinated event catering logistics, ensuring timely food preparation and delivery.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Evaluated food products to verify freshness and quality.
Education
High School Diploma -
Southern High School
Graham, NCSkills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Guest services
- Problem-solving abilities
- Professionalism
- Adaptability and flexibility
- Multitasking
- Cleanliness and hygiene
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Set Up Attendant
Rizzo Conference Center
11.2023 - Current
Warehouse Worker
Amazon
11.2020 - 07.2022
Caterer
STSS
05.2019 - 08.2019
High School Diploma -
Southern High School