Carla Jamison
Sylva
Summary
Dynamic Financial Services Manager at First Citizens Bank with a proven track record in relationship management and customer service. Successfully enhanced client engagement, driving business growth through effective problem-solving and collaboration. Recognized for developing performance improvement plans that elevated team capabilities and client satisfaction.
Overview
33
33
years of professional experience
Work History
Financial Services Manager
First Citizens Bank
05.1992 - Current
- Developed strong relationships with clients, leading to increased referrals and business growth.
- Developed improvement plans to continuously develop individual and group performance, knowledge and abilities.
- Delivered exceptional customer service, addressing client concerns promptly and effectively resolving issues.
Skills
- Customer service
- Relationship management
- Teamwork and collaboration
- Problem-solving
- Reliability
- Relationship building and management
Timeline
Financial Services Manager
First Citizens Bank
05.1992 - Current
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