Carla Hairston
Eden,NC
Summary
Nursing Supervisor and Certified Medical Assistant with proven expertise in procedures and patient care. Excels in HIPAA compliance and professional bedside manner, significantly enhancing patient satisfaction and clinic efficiency. Skilled in phlebotomy and data entry, consistently maintaining up-to-date certifications and contributing to a sterile, welcoming environment. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 20+ years of relevant work experience to your team. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Training and mentoring other Medical Assistants during their Internships and High School students as well. Ensuring that they understand the position and what is expected in this roll.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Central Carolina OB/GYN
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Oriented and trained new staff on proper procedures and policies.
Certified Medical Assistant
Dayspring Family Medicine
05.2012 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Associate of Applied Science - Medical Assistant
National College of Business And Technology
Martinsville05.2000
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Phlebotomy
- Data Entry
- CPR
- Procedure Assistance
- Complex Problem-Solving
- OB/GYN procedures
- Professional Bedside Manner
- Patient Scheduling
Certification
- CMA - Certified Medical Assistant AAMA (American Association of Medical Assistants
- CPR Certification
Timeline
Certified Medical Assistant
Dayspring Family Medicine
05.2012 - Current
Certified Medical Assistant
Central Carolina OB/GYN
Associate of Applied Science - Medical Assistant
National College of Business And Technology
- CMA - Certified Medical Assistant AAMA (American Association of Medical Assistants
- CPR Certification
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