Carisma Greene
Chapel Hill
Summary
Professional with strong experience in production environments, prepared to contribute effectively to manufacturing operations. Skilled in operating machinery, maintaining quality control, and ensuring efficient workflows. Known for strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable and capable, with excellent problem-solving skills and attention to safety protocols.
Overview
13
13
years of professional experience
Work History
Production Line Worker
Honda Power Equipment
Graham, NC
07.2024 - 03.2026
- Operated production machinery to assemble components efficiently and accurately.
- Conducted quality inspections to ensure adherence to Honda's high standards.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
- Performed hand-finishing of final products after assembling component parts for items.
Inbound Customer Service Representative
Agero Roadside Assistance
Raleigh, NC
03.2023 - 05.2024
- Receiving inbound calls
- Dispatching tow trucks to customers that are in need of assistance
- Call notating
Customer Service Representative
ContactUS Communications
Carrboro, NC
11.2021 - 02.2023
- Work from home agent
- Taking inbound calls for Belk customers
- Processing returns/exchanges
- Placing orders
- Documenting/notating orders on what I did for the customers
Manufacturing Production Associate
A&W
Durham, NC
05.2020 - 10.2021
- Operated production machinery to ensure efficient assembly of food products.
- Monitored quality control processes to maintain product standards and safety compliance.
- Collaborated with team members to optimize workflow and reduce downtime during production runs.
- Trained new associates on equipment operation and safety protocols, enhancing team performance.
- Contributed to a safe working environment by adhering to health and safety regulations consistently.
- Made sure that products were produced on time and are of good quality.
- Assembled products according to changing daily work orders and specific customer needs.
Medical Receptionist
Spring Valley Living
Durham, NC
03.2018 - 04.2020
- Greeting guests
- Answering phones
- Scheduling for new patients/ current patients
- Scheduling for caretakers
- On-call
Front Desk Receptionist
Measurement Incorporated
Durham, NC
02.2016 - 03.2018
- Greeting guests
- Answered phones/ directed phone calls to correct offices
- Collected mail for office
- Scheduling
Production Worker
Angelicas Textile Services
Durham, NC
09.2014 - 01.2016
- Operated industrial sewing machines to assemble textile products efficiently.
- Monitored production lines for quality assurance and compliance with safety standards.
- Collaborated with team members to optimize workflow and reduce production downtime.
- Trained new staff on operational procedures and equipment usage to enhance productivity.
- Used equipment properly to avoid workplace hazards or injuries.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Cashier/Customer Service
Panera Bread
Durham, NC
08.2013 - 09.2014
- Greet customers
- Running POS systems
- Opening/closing duties
Education
High School Diploma -
Graham High School
Graham, NCSkills
- English
- Guest services
- Customer service
- Administrative experience
- Phone etiquette
- HIPAA
- Typing
- Computer skills
- POS
- Medical terminology
- Food safety
- Clerical experience
- Sales
- Patient care
- Organizational skills
- Office experience
- EMR systems
- Beauty & cosmetics sales
- Insurance verification
- Data entry
- Communication skills
- Food service
- Front desk
- Time management
- Workplace cleanliness
- Hand-eye coordination
- Machine operation
- Finishing work
Timeline
Production Line Worker
Honda Power Equipment
07.2024 - 03.2026
Inbound Customer Service Representative
Agero Roadside Assistance
03.2023 - 05.2024
Customer Service Representative
ContactUS Communications
11.2021 - 02.2023
Manufacturing Production Associate
A&W
05.2020 - 10.2021
Medical Receptionist
Spring Valley Living
03.2018 - 04.2020
Front Desk Receptionist
Measurement Incorporated
02.2016 - 03.2018
Production Worker
Angelicas Textile Services
09.2014 - 01.2016
Cashier/Customer Service
Panera Bread
08.2013 - 09.2014
High School Diploma -
Graham High School