Candy Roberts
Calabash
Summary
Dedicated customer service professional with proven ability to enhance shopping experiences. Skilled in communication, collaboration, and problem-solving, ensuring efficient operations and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Cashier
Food Lion
Southport, NC
07.2025 - 09.2025
- Processed customer transactions accurately and efficiently using POS systems.
- Assisted customers with inquiries and provided exceptional service to enhance shopping experience.
- Maintained cash drawer integrity through regular audits and reconciliations.
- Collaborated with team members to optimize checkout workflows during peak hours.
Pre Clearance Coordinator
Dosher Memorial Hospital
Southport, NC
11.2021 - 12.2024
- Coordinated patient scheduling to enhance workflow efficiency and minimize wait times.
- Monitored and updated tracking systems to ensure timely follow-up on patient referrals.
- Implemented streamlined communication protocols among departments to improve overall patient care coordination.
- Assisted in implementing quality assurance protocols to ensure compliance with healthcare standards.
Receptionist Coordinator
Medfirst Urgent Care
Southport, NC
07.2020 - 10.2021
- Coordinated patient scheduling, optimizing appointment flow and reducing wait times.
- Managed front desk operations, ensuring efficient patient check-in and check-out processes.
- Maintained electronic health records, ensuring data accuracy and compliance with regulations.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
Appliance Sales Specialist
Lowes Home Improvment
Shallotte, NC
03.2014 - 03.2019
- Enhanced customer engagement by providing product knowledge and personalized recommendations for appliance purchases.
- Conducted in-depth demonstrations of appliances, showcasing features and benefits to drive sales conversions.
- Collaborated with inventory management to ensure optimal stock levels and timely product availability for customers.
- Trained new staff on appliance specifications, sales techniques, and customer service best practices to improve team performance.
- Developed promotional displays to highlight new appliance arrivals, increasing customer interest and foot traffic in the department.
Education
High School Diploma -
Guilford Technical Community College
Jamestown, NCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Health information systems
- Decision-making
- Data entry
- Multitasking and organization
- Work Planning and Prioritization
- Scheduling and calendar management
Timeline
Cashier
Food Lion
07.2025 - 09.2025
Pre Clearance Coordinator
Dosher Memorial Hospital
11.2021 - 12.2024
Receptionist Coordinator
Medfirst Urgent Care
07.2020 - 10.2021
Appliance Sales Specialist
Lowes Home Improvment
03.2014 - 03.2019
High School Diploma -
Guilford Technical Community College