Candy Griffin
High Point
Summary
Dynamic hotel supervisor with a strong focus on guest satisfaction tracking, staff training, and employee motivation. Committed to delivering exceptional service and fostering a collaborative team environment.
Overview
31
31
years of professional experience
Work History
Hotel Supervisor
High Point University
High Point, NC
09.2000 - Current
- Supervised daily hotel operations, ensuring exceptional guest experiences and service quality.
- Trained and mentored staff on best practices in hospitality and customer service standards.
- Collaborated with housekeeping staff, maintaining immaculate rooms and public spaces to exceed guest expectations.
Waitress
Pioneer Resturant
Archdale, NC
04.2000 - 05.2020
- Managed multiple tables efficiently during peak hours, demonstrating strong multitasking abilities.
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Trained new waitstaff on restaurant procedures and best practices for service excellence.
Cashier
Food Lion
High Point, NC
02.1995 - 03.2000
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
High School Diploma -
High Point Central
High Point, NC06-1993
Skills
- Guest satisfaction tracking
- Front desk operations
- Staff training and development
- Employee motivation
Timeline
Hotel Supervisor
High Point University
09.2000 - Current
Waitress
Pioneer Resturant
04.2000 - 05.2020
Cashier
Food Lion
02.1995 - 03.2000
High School Diploma -
High Point Central