Eathan Jarrell
Lenoir,NC
Summary
Dynamic professional with a proven track record in customer service and quality control, honed at Captain's Galley Seafood and MDI. Excelled in creating warm customer relationships and implementing inventory systems that significantly reduced discrepancies. Skilled in problem-solving and service quality, with a focus on achieving high standards and customer satisfaction.
Qualified with comprehensive background in providing exceptional customer service in fast-paced environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Captain's Galley Seafood
12.2021 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Warehouse Order Picker
MDI
01.2021 - 11.2021
- Implemented inventory tracking systems, improving accuracy and reducing discrepancies.
- Applied Six Sigma methodologies to quality control processes, resulting in decreased defect rates.
- Coordinated efficient order processing to improve delivery times for high-volume shipments.
- Developed quality assurance protocols to reduce defect rates and enhance product standards.
Education
High School Diploma -
South Caldwell Highschool
7035 Spartan Dr, Hudson, NC 2863812-2024
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
- Table setting
- Food safety awareness
- Memory retention
- Upselling techniques
- Guest engagement
- Complaint resolution
- Professional appearance
Timeline
Restaurant Waiter
Captain's Galley Seafood
12.2021 - Current
Warehouse Order Picker
MDI
01.2021 - 11.2021
High School Diploma -
South Caldwell Highschool
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