Candace Hill
Statesville
Summary
Dependable retail industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
13
13
years of professional experience
Work History
Supervisor
Sheetz
09.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Retail merchandiser
Driveline
03.2020 - Current
- Changed displays to promote new product launches and reflect seasonal themes
- Created appealing, eye-catching visual displays to lead customers through entire store
- Verified an adequate availability of promoted products to minimize customer issues
- Updated the signage to reflect new prices and grab the customer's attention
Assistant Store Leader
Petsmart
02.2012 - 03.2020
- Maintained an onsite presence to ensure departments and teams met all company operational standards
- Supported back office procedures, including hiring and employment processes
- Held team members responsible for reaching company objectives and processes
- Managed all associates by completing performance reviews and submitting promotional suggestions to upper-level management
- Drove shrink results through compliance with all guidelines involved with safety, loss prevention, and cash-handling procedures
- Mentored many entry-level associates to achieve leadership positions
- Reviewed timesheets for accuracy and flagged errors to gather additional information or correct data
Education
Associates degree - Business Administration, Business
Mitchell Community College
Statesville, NC06.2018
Marketing Certificate - Business
Mitchell Community College
Statesville, NC06.2018
Management certificate - Business
Mitchell Community College
Statesville, NC06.2018
Skills
- Attention to detail
- Employee training and development
- Business marketing
- Team building and leadership
- Managing operations
- Excellent customer service
Timeline
Supervisor
Sheetz
09.2024 - Current
Retail merchandiser
Driveline
03.2020 - Current
Assistant Store Leader
Petsmart
02.2012 - 03.2020
Marketing Certificate - Business
Mitchell Community College
Management certificate - Business
Mitchell Community College
Associates degree - Business Administration, Business
Mitchell Community College
Similar Profiles
Andy BlancoAndy Blanco
Lead Stocker at SheetzLead Stocker at Sheetz
Haley N. BickoHaley N. Bicko
Salesperson at SheetzSalesperson at Sheetz
Amon watkinsAmon watkins
Store Team Member at SheetzStore Team Member at Sheetz