Camrin Cline
Denver
Summary
Dynamic and dedicated professional with a strong background in customer service, honed at Gastonia Chevrolet Buick GMC. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Skilled in operations leadership and time management, consistently delivering exceptional experiences and fostering loyalty in diverse environments.
Overview
3
3
years of professional experience
Work History
Nail Technician
Myself
12.2023 - Current
- I own and solely operate my own nail business. I provide a charming and relaxation experience for clients on a daily basis. Customer satisfaction is one of my main priorities
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Customer Loyalty Specialist
Gastonia Chevrolet Buick GMC
01.2024 - 05.2024
- Resolved customer inquiries through effective communication and problem-solving skills.
- Supported loyalty program initiatives by assisting in the development of promotional strategies.
- Analyzed customer feedback to identify trends and enhance service quality.
- Executed daily administrative tasks, ensuring accuracy in client records and communications.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Worked with multiple screens and programs to resolve customer issues.
Server
J.R. Cash’s Grill and Bar
01.2023 - 06.2023
- Delivered exceptional customer service, ensuring positive dining experiences and fostering guest loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Managed multiple tables efficiently, prioritizing tasks during peak service hours to enhance workflow.
- Trained new servers on menu knowledge, service standards, and company policies to ensure consistency in operations.
- Resolved customer complaints promptly and effectively, enhancing overall satisfaction and retention rates.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
- Utilized point-of-sale (POS) system for order processing, payment handling, and sales reporting accurately.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Certification of Completion - Nail Technology
Gaston College
Lincolnton, NC12-2023
High School Diploma -
Stuart W Cramer High School
Belmont, NC06-2022
Skills
- Customer service and satisfaction
- Time management
- Problem-solving skills
- Relationship building
- Team collaboration
- Product knowledge
- Schedule maintenance
- Operations leadership
- Inventory controls
- Sales proficiency
- Seasonal design trends
Languages
English
Native or Bilingual
Timeline
Customer Loyalty Specialist
Gastonia Chevrolet Buick GMC
01.2024 - 05.2024
Nail Technician
Myself
12.2023 - Current
Server
J.R. Cash’s Grill and Bar
01.2023 - 06.2023
Certification of Completion - Nail Technology
Gaston College
High School Diploma -
Stuart W Cramer High School
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