Cameron Windley
TRUIST
Lumberton
18
years of professional experience
Senior vendor analyst with 15+ years of experience in compliance, vendor oversight, and recovery operations. Skilled in audits, UDAAP/FDCPA monitoring, Microsoft Office, and supporting cost-effective recovery strategies.
Experienced financial services professional with a strong background in vendor management, audit review, and recovery support. Known for team leadership, training, and collaboration across attorney and collections vendor networks. Strong focus on compliance, accuracy, and improving recovery results.
Work History
Senior Default Vendor Analyst
3 Years 7 Months- Conducted audits on vendor processes and systems, ensuring compliance with organizational standards and industry best practices.
- Served as a liaison with key vendors, ensuring timely delivery of products and services.
- Worked as a trainer for peers with the bank's charge off Recovery Litigation team
- Tracked the collections firm's complaints ensuring they were in compliance with relevant UDAAP and FDCPA laws
- Worked with management on establishing more cost effective ways to increase recoveries for the bank.
- Assign thousands of various retail accounts annually to our attorney vendors for the purpose of obtaining a judgment in civil court
- Audited attorney spending to ensure their work matches their remits to the bank.
- Filter through accounts to better determine if they are suit worthy versus agency assignment
- Monitor attorney inventories monthly to ensure accuracy and that all accounts placed are being worked
- Work settlements with our third party vendors that may be outside their settlement authority
- Prepared judgment and title releases for Paid and Settled in Full accounts
- Work in a fast-paced environment where I thrive working both independently and collaboratively.
Attorney Vendor Support Representative
10 Years 7 Months- Assigned accounts to agencies and attorneys for appropriate collection action.
- Submitted Notice of Rights for Motion and Execution process
- Worked with third-party repo agents to have collateral repossessed and eventually sold after the relevant letters (Right to Cure, Intent Letter etc.) have been mailed.
- Pursued balances on DDAs, credit cards, vehicle loans and unsecured personal loans
DDA/Savings Overdraft Department
4 Years- In a call center setting, provided customer service to clients who overdrew their deposit accounts.
- Required to gain promises to pay that would lessen losses for the bank.
- Performed offsets to lessen charge offs and increase recoveries.
Education
Bachelor of Interdisciplinary Studies - General Studies
Associate of Applied Science - Business Administration
High School Diploma
Skills
Notary public
Vendor Management
Data Analysis
Team leadership
Team collaboration
Proficient in Collections 360 (360)
Timeline
Senior Default Vendor Analyst
TRUIST
03.2023 - CurrentRead More
Attorney Vendor Support Representative
TRUIST
08.2012 - 03.2023Read More
DDA/Savings Overdraft Department
BB&T
08.2008 - 08.2012Read More
University of North Carolina At Pembroke
Bachelor of Interdisciplinary Studies from General Studies
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Robeson Community College
Associate of Applied Science from Business Administration
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LUMBERTON High School
High School Diploma
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