Adaptable professional with experience in team coordination and performance monitoring. Known for effective problem-solving abilities and commitment to customer service, ready to support organizational goals and enhance team dynamics.
Overview
5
5
years of professional experience
Work History
Lube Service Technician
Jiffy Lube
Kernersville
02.2024 - Current
Inspected vehicles for leaks, wear, and necessary repairs.
Performed oil changes and fluid replacements for various vehicle types.
Utilized tools and equipment to complete service tasks efficiently.
Educated customers on services and recommended maintenance schedules.
Ensured that all tools were returned to designated storage areas at end of shift.
Manager
Jimmy John's Gourmet Sandwiches
Kernersville
06.2021 - Current
Coordinated team activities to ensure effective workflow and communication.
Supported project planning by gathering and organizing necessary resources.
Assisted in developing training materials for new team members.
Monitored staff performance and addressed issues.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Package Handler
Fed Ex Ground
Kernersville
09.2023 - 02.2024
Sorted packages by size and destination for efficient processing.
Maintained clean and organized work areas for safety compliance.
Collaborated with team members to meet daily shipping goals.
Inspected incoming packages for damage or discrepancies.
Loaded and unloaded delivery trucks with precision and care.
Assistant Restaurant Manager
Mesquite Grill
Sylva
02.2021 - 05.2021
Assisted with menu knowledge, answering questions and making recommendations.
Processed customer orders efficiently using point-of-sale systems.
Handled customer complaints professionally, seeking solutions to enhance satisfaction.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.