Cameron Heller
Matthews,Nc
Summary
Professional maintenance expert prepared for leadership roles, offering significant experience in facility management. Skilled in preventive maintenance, troubleshooting, and safety compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with proven ability to enhance operational efficiency and reduce downtime.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Facility and Maintenance Manager
Company Box
10.2024 - 04.2026
- Oversaw daily maintenance operations to ensure optimal equipment performance and safety compliance.
- Developed and implemented preventive maintenance programs to reduce downtime and extend equipment lifespan.
- Implemented inventory management systems for spare parts, improving accessibility and reducing lead times.
- Established safety protocols, ensuring adherence to regulations and fostering a culture of safety among staff.
Service Coordinator/ Parts Manager/ Warranty
Atlantic Forklift Services
02.2022 - 03.2023
- Coordinated service schedules to optimize technician efficiency and customer satisfaction.
- Managed inventory and parts ordering to ensure timely service delivery.
- Developed and maintained strong relationships with clients, addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and customer service best practices.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
Service coordinator/ Supervisor/ Technician
Carolina CAT
09.2015 - 01.2022
- Coordinator and back up supervisor for Charlotte/Pineville locations.
- Daily duties were dispatching drivers, scheduling service, quoting, invoicing, taking payments, advising technicians on repairs, customer disputes, inspecting new equipment received and daily safety briefs.
- I maintained and organized equipment Machines and attachments on the display yard.
- I also laid out and organized the attachment equipment new and used.
- I was the service coordinator for Caterpilliars branch of the year 2021 (Compact Equipment, N. Charlotte).
Combat Engineer
United States Marine Corps
08.1998 - 08.2002
- Construction, demolitions, built K-span metal buildings, built helicopter pads.
- Led demolition operations to enhance mobility and clear obstacles for troop advancement.
- Trained junior personnel in reconnaissance techniques and field engineering practices to improve team effectiveness.
- Developed and implemented tactical plans for construction and fortification of defensive positions.
- Managed logistical support for engineered projects, including transportation of materials and equipment to remote locations.
Education
Carolina Cat technician school - Graduate
Central Piedmont Community College
Huntersville, NC08-2015
Geography - Bachelors
UNC Charlotte
Charlotte, NC09-2012
Usmc Engineer school - Graduate
USMC
Camp Lejeune, NC12-1999
Skills
- Customer support
- GIS
- Hydraulics
- Welding
- Conveyor systems
- Warehouse/facility manager
- Maintenance planning
- Equipment troubleshooting
- Preventive Maintenance
- Project management
- Work order management
- Predictive maintenance
- Safety protocols
- Team leadership
Certification
- HVAC Certification, 09/01/15, 09/01/22
- Forklift license, HVAC, Tier 4 systems, welding all through Caterpillar
Military Service
United States Marine Corps, United States, Corporal, 08/01/98, 08/01/02, Combat Engineer - construction, demolitions, built K-span metal buildings, built helicopter pads.
Timeline
Facility and Maintenance Manager
Company Box
10.2024 - 04.2026
Service Coordinator/ Parts Manager/ Warranty
Atlantic Forklift Services
02.2022 - 03.2023
Service coordinator/ Supervisor/ Technician
Carolina CAT
09.2015 - 01.2022
Combat Engineer
United States Marine Corps
08.1998 - 08.2002
Geography - Bachelors
UNC Charlotte
Carolina Cat technician school - Graduate
Central Piedmont Community College
Usmc Engineer school - Graduate
USMC