Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
HVAC Installer
Panther Heating & Cooling
Rock Hill
09.2025 - 01.2026
Installed HVAC systems in residential and commercial properties following safety protocols.
Conducted routine maintenance checks to ensure optimal system performance and efficiency.
Collaborated with team members to troubleshoot and resolve HVAC system issues swiftly.
Educated clients on proper system usage and maintenance practices for longevity.
Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
Office Assistant
Forth Financial
Charlotte
09.2024 - 09.2025
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Maintained filing systems, both electronic and physical, for easy document retrieval.
Provided customer service, addressing inquiries and resolving issues promptly.
Maintained confidentiality of sensitive information and documents.
Club Fitter/Hard Goods
PGA Tour Superstore
Charlotte
02.2024 - 09.2024
Assisting customers with all golf needs and questions, while being positive and kindly guiding them to the product that best fits them.
Catering Manager
Jimmy Johns
Charlotte
05.2021 - 04.2024
Developed and maintained strong relationships with clients, vendors, and suppliers to enhance event customizations and ensure repeat business.
Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
Cashier
Bully Smoothies
Charlotte
01.2018 - 03.2021
Processed customer transactions accurately and efficiently in a fast-paced retail environment.
Assisted in restocking merchandise on the sales floor and ensuring inventory levels were accurately recorded.
Cashier/Grocery Bagger
Piggly Wiggly Supermarket
Columbia
08.2014 - 07.2016
Operated cash register and processed customer transactions efficiently.
Maintained cleanliness and organization of checkout area and surrounding spaces.
Handled cash, credit, and gift card transactions accurately.
Operated cash register or POS system to receive payment by cash, check and credit card.
Helped customers find specific products, answered questions, and offered product advice.