Cameo N. Goode
Matthews
Summary
Leasing Consultant with extensive experience in residential property management. Proven track record in enhancing tenant satisfaction and improving lease renewal rates through effective negotiation and customer service. Expertise in managing multiple projects simultaneously while ensuring compliance with leasing laws and regulations. Strong ability to establish rapport with diverse clientele, resulting in streamlined processes and increased operational efficiency.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Leasing Consultant
Inspire Royal Park by Liberty Senior Living
Matthews
06.2024 - Current
- Managed lease applications and ensured compliance with company policies.
- Coordinated resident move-ins and maintained updated records in the system.
- Facilitated communication between residents and management for service requests.
- Maintained knowledge of local market trends to inform leasing strategies.
- Provided support in marketing initiatives to attract new residents effectively.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Conducted background checks on applicants.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Contacted and followed up with tenants on renewal notices.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Checked rental eligibility by following company's verification process.
Leasing Consultant
Bridge Property Management
Mint Hill
01.2023 - 06.2024
- Conducted informative and personalized tours, resulting in new leases.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
- Used conflict resolution skills to quickly resolve issues among residents.
- Maintained accurate records of prospective renters, applications and leases.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Tracked leads using CRM software and followed up with interested parties.
- Detailed application requirements and answered questions from prospective tenants.
- Updated resident data into property management software system daily.
- Received rent payments and tracked transactions in accounting software.
- Responded to tenant requests for maintenance services in a timely manner.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
Sales Associate
Everything by Vegas
Concord
09.2022 - 01.2023
- Assisted customers with product inquiries and recommendations.
- Maintained inventory levels and organized merchandise displays.
- Processed sales transactions using point-of-sale systems.
- Handled customer complaints and resolved issues promptly.
- Collaborated with team members to achieve sales goals.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
Hair Stylist
Cameo's Mobile Services
Concord
08.2016 - 01.2023
- Provided on-site hairstyling services to clients in various locations.
- Consulted with clients to determine desired hairstyles and services.
- Educated clients on hair care techniques and product usage.
- Collaborated with team members to schedule appointments and manage workflow.
- Ensured compliance with health and safety regulations during services.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Organized scheduling of appointments throughout the day.
Data Manager
A.C.E. Academy Charter School
Harrisburg
11.2012 - 01.2017
- Managed data integrity across multiple databases and systems.
- Collaborated with cross-functional teams to ensure seamless data flow.
- Conducted regular audits to identify and resolve data discrepancies.
- Trained staff on data entry protocols and best practices.
- Created documentation for processes and system usage standards.
Education
Real Estate License - Real Estate
Aceable Agent Real Estate School
Online 06-2024
Associate of Arts - Psychology
University of Phoenix
Tempe, AZ12-2007
Certificate & License - Cosmetology
Rowan Cabarrus Community College
Kannapolis, NC12-2004
Skills
- Lease management
- Tenant screening
- Compliance adherence
- Property marketing
- CRM systems and customer relationship management
- Problem solving
- Market analysis
- Sales techniques
- Effective communication
- Time management
- Conflict resolution
- Team collaboration
- Fair housing compliance
- Sales proficiency
- Background check process
- Customer service
- Organized mindset
- Lead conversion
- Property tours
- Building rapport
Languages
English
Professional
Certification
Real Estate
Accomplishments
2025 Best Inspire Leasing Agent of the Year
Affiliations
Hobbies Include: Working Out, Painting, Writing, Reading, Spending time with family
Timeline
Leasing Consultant
Inspire Royal Park by Liberty Senior Living
06.2024 - Current
Leasing Consultant
Bridge Property Management
01.2023 - 06.2024
Sales Associate
Everything by Vegas
09.2022 - 01.2023
Hair Stylist
Cameo's Mobile Services
08.2016 - 01.2023
Data Manager
A.C.E. Academy Charter School
11.2012 - 01.2017
Real Estate License - Real Estate
Aceable Agent Real Estate School
Associate of Arts - Psychology
University of Phoenix
Certificate & License - Cosmetology
Rowan Cabarrus Community College