Camella Hodge
Winston-Salem
Summary
Dedicated crew member with strong customer service skills, adept in cash handling and maintaining safety standards. Committed to fostering positive customer relationships and enhancing the dining experience.
Overview
8
8
years of professional experience
Work History
Crew Member
Wendys Fast Food
538 Akron Dr.
03.2026 - 06.2026
- Provided exceptional customer service by taking orders and addressing inquiries efficiently.
- Collaborated with team members to ensure timely order completion during peak hours.
- Prepared food items according to quality standards and safety guidelines.
- Operated kitchen equipment safely, following operational procedures for food preparation.
- Maintained cleanliness of workstations and dining areas, ensuring compliance with health regulations.
Cashier
Foodlion Grocery Store
3505 Patterson Ave.
12.2025 - 02.2026
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Handled cash, credit, and electronic payments with accuracy.
- Assisted customers in locating products and answering inquiries.
- Engaged customers upon arrival entering store and responded promptly to customer needs.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Resolved customer complaints effectively, fostering positive relationships with clients.
Cab Driver
Uber
Winston-Salem, NC
01.2020 - 10.2024
- Navigated city routes efficiently, ensuring timely passenger pickups and drop-offs.
- Maintained high customer satisfaction through friendly interactions and professional service.
- Implemented best practices for route optimization, reducing travel time and enhancing service quality.
- Developed awareness of local traffic patterns, improving navigation skills and route planning accuracy.
- Monitored vehicle performance, conducting regular maintenance checks to ensure safety and reliability.
- Resolved passenger inquiries and complaints promptly, fostering a positive riding experience.
- Handled cash transactions accurately while maintaining records of fares collected and tips received.
Assistant Manager
Dollar General Store
1771 Motor Rd.
04.2024 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained new staff on store procedures and customer service protocols.
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Resolved customer inquiries and complaints promptly, enhancing the shopping experience.
- Collaborated with team members to execute promotional displays and merchandising strategies.
- Supported inventory management, conducting stock checks and maintaining accurate records.
- Monitored sales trends to identify opportunities for product placement improvements.
- Developed schedules for employees, optimizing labor costs while meeting operational needs.
Assistant Manager
Family Dollar
7758 North Point Blvd.
10.2022 - 09.2023
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Implemented standard operating procedures to enhance efficiency in daily tasks.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
OTC Pharmacy
Walmart Pharmacy
1130 S Main St.
01.2018 - 08.2019
- Self-motivated, with a strong sense of personal responsibility.
- Thrived in fast-paced environments, ensuring timely service and customer satisfaction.
- Collaborated with team members to meet project goals, contributing to overall team success.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted colleagues and customers, enhancing teamwork and customer experience.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Forsyth Technical Community College
Winston-Salem, NCSkills
- Point of sale
- Food safety standards
- Sanitation practices
- Customer service
- Time management
- Time management
- Teamwork and collaboration
- Safety awareness
- Integrity and honesty
- Safety awareness
Timeline
Crew Member
Wendys Fast Food
03.2026 - 06.2026
Cashier
Foodlion Grocery Store
12.2025 - 02.2026
Assistant Manager
Dollar General Store
04.2024 - 06.2024
Assistant Manager
Family Dollar
10.2022 - 09.2023
Cab Driver
Uber
01.2020 - 10.2024
OTC Pharmacy
Walmart Pharmacy
01.2018 - 08.2019
High School Diploma -
Forsyth Technical Community College