Organized and dependable candidate successful at managing multiple priorities with a positive attitude to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals
Overview
8
8
years of professional experience
1
1
year of post-secondary education
12
12
Certifications
Work History
Supervisor
Staples
Charlotte, NC
01.2024 - Current
Implemented rewards and recognition program monthly that significantly increased employee engagement and satisfaction.
Reduced employee turnover in 2024 by fostering positive work environment and providing ongoing feedback to staff members.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Supervisor in Training
Staples
Charlotte , NC
11.2023 - 01.2024
Evaluated employee performance regularly, identifying areas for growth and providing constructive feedback for improvement purposes.
Assisted senior management in strategic planning endeavors aimed at positioning the organization for long-term success.
Participated in the recruitment process, selecting top talents aligned with company values to contribute positively to the workforce.
Maximized output by optimizing resource allocation and scheduling tasks strategically.
Developed employee skills through targeted training sessions, resulting in improved job performance.
Established clear expectations for team members, leading to increased accountability and better overall performance.
Warehouse Trainer
Staples
Coppell, TX
01.2023 - 11.2023
Trained and mentored 50 new personnel hired to fulfill various roles.
Provided coaching and observations to employees.
Trained employees in safe material handling equipment use.
Mentored new hires, resulting in stronger staff development and increased productivity.
Assisted with new hire onboarding process
Member of the Great Place To Work Committee
Bulk Order Selector
Staples
Coppell, TX
06.2021 - 01.2023
Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
Promoted a positive working atmosphere among colleagues through effective communication, open dialogue, and mutual respect for each other''s roles within the team structure.
Order Builder
Coca Cola Southwest Beverages
Fort Worth
07.2017 - 03.2020
Responsible for pulling orders based on pick ticket to accurately build orders for loading onto delivery trucks
Build orders according to assigned load tickets using industrial power equipment
Manually lift and move product to restock and repack ensuring date code accuracy and proper rotation
Adhere to good manufacturing practices and safety standards
Responsible for meeting productivity requirements
Stage completed pallets in designated area
Order Builder trainer for new hires
Averaged over 100% daily efficiency when daily requirement was 95% efficiency
Cross -Trained as a Checker to shut down trucks manually and with SAP Systems
Order Selector
SYSCO
Lewisville
01.2017 - 07.2017
Hand select orders within various warehouse environments of fluctuating temperatures, including Dry, Cooler, and Freezer
Operate assigned SOS unit to create labels; correctly place labels on product
Stack product on pallets in accordance with proper selecting procedures (for example, no stacking heavy-on-light, labels facing out, etc.)
Operate an electric pallet jack or forklift to transport product
Stage pallets for loading on proper dock locations
Follows SyscoSafe preferred work methods at all times, and immediately advise supervisor of any unsafe conditions
Follow sanitation requirements in order to comply with policy set forth by the Company and by AIB (American Institute of Baking)
Maintain and safely operate all assigned equipment, including but not limited to pallet jack, SOS unit, and personal protective equipment
Perform pre- and post-trip inspections, and safely operate all mechanical equipment
Frequently lift product that weighs 1-75 pounds, up to 100 pounds; frequently reach up to 72 inches; constantly bend and twist while operating a pallet jack and/or forklift, retrieving items from lower shelf areas
Shrink-wrap product on loading dock
Attend all required company meetings
Education
Finance
Louisburg College
Louisburg, NC
08.2011 - 05.2012
Business Administration
Virginia State University
Petersburg, VA
08.2010 - 05.2011
Skills
Product picking
Certification
Electric Pallet Jack: Expert
Timeline
Supervisor
Staples
01.2024 - Current
Supervisor in Training
Staples
11.2023 - 01.2024
Warehouse Trainer
Staples
01.2023 - 11.2023
Bulk Order Selector
Staples
06.2021 - 01.2023
Order Builder
Coca Cola Southwest Beverages
07.2017 - 03.2020
Order Selector
SYSCO
01.2017 - 07.2017
Finance
Louisburg College
08.2011 - 05.2012
Business Administration
Virginia State University
08.2010 - 05.2011
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