Selected by district leadership to transition to the Rocky Mount Center, a larger and more complex operation, to support operational improvement efforts and service execution.
Supervise approximately 21 drivers, with responsibility extending to as many as 57 drivers based on operational requirements.
Coordinate route assignments, staffing decisions, safety initiatives, and transportation operations to achieve service and productivity goals.
Conduct coaching sessions, ride-alongs, performance evaluations, and safety observations to improve workforce effectiveness.
Ready Team Member
UPS
03.2024 - Current
Selected for a specialized operations support team deployed to facilities requiring leadership, training, and operational assistance.
Provide support across multiple service centers to address staffing shortages, training needs, peak-volume demands, and service challenges.
Perform cross-functional responsibilities including driver supervision, training, package delivery, pickups, shuttle operations, and workload balancing.
On-Road Supervisor
UPS
Goldsboro, NC
02.2023 - 10.2025
Managed daily operations for approximately 21 package car drivers serving the Goldsboro service area.
Reduced no-scans and package misdeliveries through focused coaching, accountability, and operational oversight.
Managed peak-season operations involving approximately 21 package car drivers and 10–12 Seasonal Support Drivers.
Recognized as On-Road Supervisor of the Month for September and October 2025 among approximately 30–40 supervisors district-wide.
Package Car Driver | Cover Driver | Air Service Provider | Package Handler
UPS
01.2005 - 01.2023
Progressed through multiple transportation and logistics positions while building extensive experience in delivery operations and customer service.
Served on the Safety Committee and supported accident prevention initiatives.
Assisted with movement of UPS equipment and trailers between facilities.
Automation Technician
TT Electronics
01.2000 - 01.2012
Maintained automated manufacturing equipment, performed assembly and testing of electrical wiring harnesses, and conducted quality inspections utilizing Statistical Process Control (SPC) procedures.
Education
Associate of Science (A.S.) - Manufacturing Technology