Callie Simpson
Summerfield
Summary
Compassionate and dedicated nursing professional with hands on experience in providing quality care to patients in a variety of settings. Demonstrated ability to build relationships with patients, families, and healthcare team members while providing compassionate and respectful care to individuals of all ages and backgrounds. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Strong leader that is dedicated to making a difference in the lives of others and the world.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CCMA
Bethany Medical
10.2023 - Current
- Travel with a cardiologist to different office locations each day during the week for a set schedule, allowing for fluctuations as needed, to provide cardiac care for patients in different cities of the Triad, including High Point, Greensboro, and Winston-Salem.
- Responsible for traveling with a work bag, company laptop, and needed materials and supplies for cardiac care to different locations
- Maintain orders and supplies of medication samples, CAM patches, and specific blood test tubes ordered by the cardiologist.
- Assisted with the treatment of patients with congenital heart defects, heart defects, coronary artery disease, heart failure, valvular heart disease, etc.
- Focused on a full spectrum of non-invasive cardiology including, but not limited to: • Congestive Heart Failure • Coronary Artery Disease • Heart Valve Disorders • Hypertension • Peripheral Artery Disease • Chest Pain Evaluation
- Set patients up for cardiac imaging- including Echocardiograms, Vascular Testing, Cardiac Exercise and Nuclear Stress Testing, Cardiac Evaluations, and referrals.
- Provided cardiac care to patients under the supervision and direction of a cardiologist.
- Traveled to other office locations to work with other providers in other specialties including but not limited to: psychiatry, internal medicine, allergy, cardiology, sleep medicine, gastroenterology, weight loss, pain management, urgent care. Performed tasks and medical assistant duties specific to each provider in the company as directed and when needed.
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Collaborated with multidisciplinary teams to develop individualized plans of care.
- Performed EKGs.
- Genesight testing perfomred.
- Administered injections, monitored vital signs, and performed diagnostic tests as ordered by physicians.
- CAM patch setup and instructions demonstrated and taught to patients-including device setup and maintenance, and placement on the patient. Upload and track results of CAM patch through Bardy system. STAT reads ordered when necessary.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
- Conducted pre-authorizations and referrals to meet third-party insurer requirements.
- Provided patient education and post-visit care instructions to foster care continuum.
- Performed administrative tasks such as answering phone calls, scheduling patient appointments for consults, follow-ups, and diagnostic imaging, prior authorizations, medication refills, etc.
- Knowledge of ordering laboratory and diagnostic tests, medications, procedures, and their respective codes.
Babysitter & Personal Caregiver
Self-Employed
01.2011 - Current
- Entertained and engaged with children using games, crafts, reading, and other activities
- Developed trusting relationships with parents and adhered to adult instructions regarding child supervision
- Demonstrated ability to provide a safe and secure environment for children of all ages from newborn to elderly
- Managed time effectively while caring for up to three children simultaneously
- Provided personal care for many different clients and families
- Observed and documented patient symptoms, oxygen levels, and other important information regarding patient's care when needed
- Experience with feeding tube, special care instructions, and clients with physical, mental, and emotional challenges
- Assisted with ADLs and childcare needs
CNA/CCMA
NorthStar Medical Group, PLLC
07.2022 - 08.2023
- Measured pediatric and adult patient vital signs, recording body temperature, blood pressure, heart rate, oxygen saturation, weight, height, length, and head circumference
- Cleaned and stocked exam rooms and supply areas
- Responded quickly in emergency situations using appropriate interventions
- Proficient in the use of electronic medical record systems for documenting patient information and chart reviews
- Developed positive relationships with patients and their families through compassionate care delivery
- Assisted physicians with special tests and procedures as needed/requested by physician
- Monitored inventory levels of office supplies and placed orders when necessary
- Worked closely with clinical staff members to ensure accurate coding of diagnoses and procedures
- Developed relationships with external vendors to ensure timely delivery of supplies and medications
- Completed prior authorizations for patients as needed for medications and further treatments such as MRIs and other imaging
- Spirometry testing on patients as ordered by medical doctor
- Delivered Inhaler Spacer Device training and education to patients
- Handled various environmental and food extracts and refilled allergy trays as needed for allergy testing
- Performed administrative duties such as answering phones and scheduling appointments
- Performed phlebotomy on pediatric and adult patients
- Recorded patient medical histories including allergies, medications and adverse reactions, and social/family history
- Formulated and mixed allergy vials for current allergy patients and gave scheduled immunotherapy injections
- Obtained and conducted referrals for patients as ordered and requested by physician
- Conducted percutaneous and intradermal allergy testing
- Documented progress of immunotherapy patients, conveying any concerns to appropriate physician, ensured patient complied in obtaining an 'Epi-Pen'
- Performed electrocardiograms (EKGs)
- Collected and processed blood, finger sticks, and venous collections; centrifuged, labeled, and stored blood samples for subsequent analysis
- Administered prescribed medications including routine immunizations/vaccinations, oral, topical, and injectable medications, as well as inhalation medication via nebulizer under the direction of a provider
- Documented in vaccine logs, NCIR system
- Logged refrigerator and freezer temperatures as required
- Conducted point of care (POC) tests as directed by physician such as Strep, Covid, Flu, RSV, Urinalysis, A1C, Pregnancy, and Hemoccult
Patient Service Coordinator III
Novant Health Northwest Family Medicine
04.2022 - 07.2022
- Assisted with the coordination of patient services by scheduling appointments, checking patients in, collecting payments, verifying insurance eligibility, and updating patient contact information as necessary
- Participated in regular meetings regarding changes in healthcare regulations or policies that impacted patient services operations
- Performed administrative tasks such as filing paperwork, answering phones, organizing documents, and preparing mailings
- Provided exceptional customer service to patients, families, and visitors in a fast-paced healthcare environment
- Evaluated daily schedules, accommodating patient flow and missed appointments
- Greeted patients immediately upon arrival, providing excellent customer service
- Scanned and documented new patient information in electronic health records for registration purposes
- Screened incoming phone calls, taking messages or forwarding to appropriate staff
CNA/HHA
Bayada Pediatrics
05.2017 - 10.2020
- Delivered direct care to patient, assisting with bathing, feeding, and grooming tasks while maintaining respect for patient privacy and dignity
- Helped maintain a positive environment by providing encouragement and support to client
- Encourage client participation in activities designed for their physical and mental health improvement
- Participated in educational activities/in-services, to stay up-to-date with best practices in nursing
- Ensured cleanliness of resident rooms at all times through regular housekeeping duties
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
- Maintained accurate records of patient care, condition, progress, and concerns
- Lifted and assisted client to walk to prevent accidents and falls
- Utilized PPE appropriately and followed patient safety and infection control guidelines
- Monitored supply levels and requested replenishment orders
- Assisted client with ADLs such as dressing and physical exercises
- Helped client have safe home life with comfort, independence, and dignity
- Followed specific instructions at client's home including review of the client's care plan
- Took precautions and reported changes to nursing supervisor/client service manager to ensure client safety was maintained
- Built a bond with client and client's family while rendering services
- Offered companionship and emotional support to clients while assisting with daily tasks
- Successfully managed multiple tasks simultaneously while providing quality service to client in a timely manner
- Ensured compliance with agency policies and procedures regarding documentation requirements
Crew Member
Cold Stone Creamery
09.2017 - 10.2017
- Handled customer complaints in a professional and courteous manner
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Adhered to company policies and procedures while completing daily tasks
- Cleared and bussed tables
- Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Greeted customers upon arrival, provided menus and answered questions regarding menu items
- Operated kitchen equipment safely according to standard operating procedures
- Packaged and prepared to-go orders
- Maintained an organized work area to ensure efficient operations
- Memorized food and drink recipes to prepare orders with speed and accuracy
Education
Bachelor of Science - University Studies in Child Development & Wellness
East Carolina University
Greenville, NC12-2024
Minor - Composite Natural Science
East Carolina University
Greenville, NC12-2024
Minor - Human Development & Family Science
East Carolina University
Greenville, NC12-2024
Certification in Medical Scribe - Online
Scribe America101
03.2022
Certification in Certified Nursing Assistant I - Wentworth, NC
Rockingham Community College
Wentworth, NC08.2016
High School Diploma - undefined
Rockingham County Senior High
Wentworth, NC06.2015
Certification - Certified Clinical Medical Assistant
National Healthcare Association
North Carolina01-2023
Skills
- Integrity, Service before self, trustworthy
- Learns quickly, Dependable, Hardworking, Punctual
- Friendly, positive attitude
- Complex Problem-Solving, Critical Thinker
- Efficient, Flexible, Detail Oriented
- Customer service
- Compassionate Caregiver and Reliable Team Player
- Problem-solving, Multi-tasking
- Medical documentation & charting, EHR systems, Phlebotomy
- Writing, Editing, & Computer skills, Use of Microsoft Word, Powerpoint, Website Design
- Active Listener, Empathetic, Compassionate
- Scheduling & Organizing, Responsible
Certification
- Certified Nursing Assistant I / Home Health Aide
- Certified Clinical Medical Assistant
- CPR/BLS
- Medical Scribe
Awards
60 AFJROTC Awards, Group Commander/Cadet Col.-Overseeing entire RCHS AFJROTC Unit as Top Cadet/Student, National Sojourners Award, National Air Force Association Award, National Society Daughters Of The American Revolution Award, Superintendent's Academic Recognition Award,
National Society of Leadership and Success: National Engaged Leader Award, Bubbly Award: For Always Being Happy, Kind-Spirited, and Smiling (SAB-Entertainment Committee)
Hero on the Homefront: Nurse Hero of the Quarter at Bayada Pediatrics (September 21, 2018)
Hero on the Homefront: Nurse Hero of the Quarter at Bayada Pediatrics (May 7, 2020)
Extracurricular Activites
Rockingham County High School:
National Honors Society, Fellowship of Christian Athletes (FCA), ROTC Drill team, Model Rocketry Club, Kitty Hawk Air Honor Society, APT (Awareness Presentation Team), Tri-M Music Honor Society, Beta Club, Cooking Cougars Club, Morehead Hospital Volunteer, Track & Field Team, Bethany Community Softball, Highway Cleanup, Reidsville Soup Kitchen, Angel Family Dedication/Shopping, Spanish Club, Ultimate Frisbee Club, Powderpuff-Girl's Football Team
East Carolina University:
National Society of Leadership and Success, Student Activities Board: Public Relations Committee, Entertainment Committee, & Special Events Committee, Scuba Club, CFS: Council on Family Relations, ECU National Nursing Association (ECANS), Powderpuff Intramural Sport, Legacy Hall Student Dorm Government Committee, ECU Pirate Club, ECU Student NRA, Honors Society, Alpha Omicron Pi Sorority
Timeline
CCMA
Bethany Medical
10.2023 - Current
CNA/CCMA
NorthStar Medical Group, PLLC
07.2022 - 08.2023
Patient Service Coordinator III
Novant Health Northwest Family Medicine
04.2022 - 07.2022
Crew Member
Cold Stone Creamery
09.2017 - 10.2017
CNA/HHA
Bayada Pediatrics
05.2017 - 10.2020
Babysitter & Personal Caregiver
Self-Employed
01.2011 - Current
Certification in Medical Scribe - Online
Scribe America101
Certification in Certified Nursing Assistant I - Wentworth, NC
Rockingham Community College
High School Diploma - undefined
Rockingham County Senior High
Bachelor of Science - University Studies in Child Development & Wellness
East Carolina University
Minor - Composite Natural Science
East Carolina University
Minor - Human Development & Family Science
East Carolina University
Certification - Certified Clinical Medical Assistant
National Healthcare Association
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