Callah Hennessey
Wilmington
Summary
Compassionate and adaptable behavioral health professional with experience as a Functional Family Therapist and Senior Youth Counselor, providing trauma-informed, evidence-based care to high-risk youth and families. Skilled in crisis intervention, family systems work, and behavior change strategies, with a strong ability to build rapport and support lasting client outcomes.
Brings a diverse background in childcare, food service, and retail, contributing to excellent communication, problem-solving, and customer service skills in fast-paced environments. Known for maintaining professionalism under pressure, collaborating effectively with multidisciplinary teams, and creating safe, supportive spaces for individuals from diverse backgrounds.
Overview
2027
2027
years of professional experience
Work History
Functional Family Therapist
Savio House
Denver, CO
05.2022 - Current
- Delivered intensive in-home Functional Family Therapy (FFT) to high-risk youth and families, addressing behavioral health concerns including depression, trauma, substance use, and family conflict
- Utilized evidence-based interventions to reduce recidivism, improve family communication, and strengthen relational functioning
- Conducted comprehensive assessments and developed individualized treatment plans aligned with client needs and systemic factors
- Facilitated sessions with multiple family members, using techniques such as reframing, validation, behavior change planning, and skill-building
- Managed crisis situations including suicidal ideation, self-harm risk, and safety planning with youth and caregivers
- Collaborated with multidisciplinary teams, including probation officers, schools, and community providers, to support client outcomes
- Maintained detailed clinical documentation in compliance with agency, state, and Medicaid requirements
- Provided culturally responsive care to diverse families across community-based settings
Senior Youth Counselor (FOCUS Program)
Aspire Health Partners
Orlando, Fl
2019 - 2020
- Provided direct care and supervision to youth in a structured therapeutic setting, supporting emotional regulation, safety, and daily functioning
- Implemented trauma-informed, evidence-based interventions to address behavioral challenges, mental health symptoms, and crisis situations
- Led individual and group sessions focused on coping skills, communication, and behavioral accountability
- De-escalated high-risk situations using crisis intervention techniques and maintained a safe, supportive environment
- Collaborated with clinicians, case managers, and families to support treatment goals and continuity of care
- Modeled and reinforced pro-social behaviors, boundaries, and life skills development for youth
- Documented client progress, incidents, and interventions in compliance with agency and regulatory standards
- Assisted in treatment planning and provided input on client progress and behavioral goals
- Mentored and supported newer staff, providing guidance on best practices and program expectations
Wait Staff Member
Gator's Dockside
Orlando, Fl
2018 - 2020
- Delivered high-quality customer service in a fast-paced, high-volume restaurant environment
- Managed multiple tables simultaneously while maintaining accuracy, efficiency, and attention to detail
- Built rapport with guests to create a welcoming dining experience and encourage repeat business
- Handled cash, credit transactions, and point-of-sale (POS) systems with accuracy and accountability
- Collaborated with kitchen and bar staff to ensure timely and accurate order delivery
- Resolved customer concerns professionally, maintaining composure and prioritizing guest satisfaction
- Demonstrated strong multitasking, communication, and problem-solving skills during peak service hours
Clinical Counseling Intern
The House Next Door
DeLand, FL
2019 - 2019
- Provided individual and family counseling services under clinical supervision, supporting children, adolescents, and caregivers
- Utilized evidence-based approaches to address concerns such as trauma, behavioral challenges, family conflict, and emotional regulation
- Assisted in conducting assessments, developing treatment plans, and monitoring client progress toward goals
- Facilitated skill-building activities focused on coping strategies, communication, and healthy relationships
- Collaborated with multidisciplinary teams, including case managers and community providers, to coordinate care
- Maintained accurate and timely clinical documentation in compliance with agency and regulatory standards
- Participated in supervision, case consultations, and ongoing professional development to strengthen clinical skills
- Applied trauma-informed and culturally responsive practices in community-based settings
Activities Coordinator
Paradise Activity Company- Mystic Dunes Resort and Golf Club
Orlando, Fl
2018 - 2018
- Coordinated daily activities and events for resort guests, enhancing overall guest experience.
- Managed logistics for group outings, ensuring smooth execution and attendee satisfaction.
- Collaborated with vendors to secure materials and services for activities, maintaining quality standards.
- Developed engaging program schedules tailored to diverse guest interests and demographics.
- Trained new staff on activity protocols, promoting adherence to safety procedures and service excellence.
- Evaluated feedback from participants to refine programming and improve future events' effectiveness.
Retail Sales Associate
Abercrombie & Fitch
Orlando, Fl
01.2017 - 01.2018
- Greeted customers
- Managed money and cash register
- Improved customer service skills
- Maintained order and cleanliness of store
- Sorted inventory and re-stocked items
- Gained retail experience
Summer Recreation Program Counselor
Mayfield Elementary School
Mayfield, NY
01.2015 - 2015
- Organized games and did crafts with children of the community
- Supervised them at the beach
- Provided children with a safe and fun way to spend their summer
- Reinforced rules
Food Service Worker
Udderly Delicious
Johnstown, NY
01.2011 - 01.2016
- Prepared, assembled, and served food/ice cream
- Sorted inventory and re-stocked items
- Managed money and operated cash register
- Maintained cleanliness throughout the workplace and washed dishes in a timely fashion
- Trained new workers by demonstrating exemplary skills and qualities
- Worked with public, advertised using flyers and social media, worked local events to promote and represented the business
Child Caretaker
Various Families
New York
01.2010 - 01.2016
- Supervised children just about every week day (or when needed)
- Enhanced ability to work with children
- Prepared meals and cleaned
- Transitioned from passive to more assertive
- Instilled important values and taught them the consequences of their actions
- Developed patience
Education
Master of Arts Degree - Marriage, Couple, Family Therapy
University of Central Florida
01-2019
Bachelor of Arts Degree - Communication and Social Interaction
State University of New York at Oswego
01-2016
Skills
- Licensed Professional Counselor Candidate- American Counseling Association
- Psychological First Aid- The National Child Traumatic Stress Network certified
- Adult and Pediatric First Aid/CPR certified
- National Institutes of Health Certified Researcher
- Proficient in Microsoft Word, PowerPoint, Excel
- Social Media savvy
Timeline
Functional Family Therapist
Savio House
05.2022 - Current
Retail Sales Associate
Abercrombie & Fitch
01.2017 - 01.2018
Summer Recreation Program Counselor
Mayfield Elementary School
01.2015 - 2015
Food Service Worker
Udderly Delicious
01.2011 - 01.2016
Child Caretaker
Various Families
01.2010 - 01.2016
Bachelor of Arts Degree - Communication and Social Interaction
State University of New York at Oswego
Senior Youth Counselor (FOCUS Program)
Aspire Health Partners
2019 - 2020
Wait Staff Member
Gator's Dockside
2018 - 2020
Clinical Counseling Intern
The House Next Door
2019 - 2019
Activities Coordinator
Paradise Activity Company- Mystic Dunes Resort and Golf Club
2018 - 2018
Master of Arts Degree - Marriage, Couple, Family Therapy
University of Central Florida
Extra-Curricular Activities and Community Service
Volunteered for multiple food drives distributing groceries to citizens in Orange County, Florida. Participated as a member of Multicultural Partnership of Organizers Working for Equity and Resilience. Contributed to Association of Women in Helping Professions meetings as a member. Volunteered as an intake Specialist in Community Counseling and Research Center at UCF. Served as President of housing complex and on Hall Council Executive Board at SUNY Oswego. Assisted Accounting Society in planning events and making decisions. Participated in creative expression dance events with Del Sarte Dance Club at SUNY Oswego, Mentored at-risk youth for Mentor Scholar Program, Volunteered and assisted in home construction for Habitat for Humanity. Attended UCF Annual Counseling Conferences. Attended FMHCA Annual Conference.