Caleb Rigg
Greensboro
Summary
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Experienced with aircraft ground handling and support equipment operation. Utilizes effective communication and coordination to ensure timely and safe aircraft turnaround. Knowledge of safety protocols and procedures essential for ramp operations.
Overview
5
5
years of professional experience
Work History
Ramp Agent
Federal Express
07.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Student Worker
College of Lake County
12.2021 - 01.2023
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
Courier
Federal Express
07.2021 - 11.2021
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Ramp Agent
Federal Express
09.2020 - 06.2021
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Education
Associate in Engineering Technology - Engineering
GTCC
Jamestown, NC12-2025
Skills
- Effective problem resolution
- Efficient unloading techniques
- Ground support operations
- Aircraft marshalling
- Safety procedures compliance
- Team leadership
- Load planning communication
Timeline
Ramp Agent
Federal Express
07.2023 - Current
Student Worker
College of Lake County
12.2021 - 01.2023
Courier
Federal Express
07.2021 - 11.2021
Ramp Agent
Federal Express
09.2020 - 06.2021
Associate in Engineering Technology - Engineering
GTCC
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