Caleb Humphrey
Lexington
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Shift Leader
Chick-fil-A
Lexington
11.2025 - Current
- Lead daily shift operations in a high-volume reasurant environment
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises
- Supervise team members and ensure smooth workflow during peak hours
- Train and mentor new employees on procedures and customer service standards
- Handle customer concerns professionally and resolve issues quickly.
- Maintain food safety, cleanliness, and operational standards
- Support scheduling, task delegation, and team performance goals
Trainer
Chick-fil-A
Lexington
11.2024 - 11.2025
- Assessed training needs through feedback and observations, refining programs to better align with team goals and objectives
- Created and implemented interactive learning materials, contributing to improved employee retention and knowledge retention
- Collaborated with management to identify skill gaps, resulting in tailored training initiatives that boosted team effectiveness
- Engaged in team meetings to discuss training outcomes and share insights, fostering a culture of continuous improvement
- Adapted teaching methods according to the needs of individual learners or groups
Education
Acellus Online Learning Academy
Kansas , MOSkills
- Team leadership & Supervision
- Communication & Conflict Resolution
- Time Management
- Training & Coaching Employees
- Problem Solving
- Fast-Paced Operation
- Safety enforcement
- Task delegation
- Skill gap analysis
- Teaching method adaptation
- Performance goal support
- Communication skills
- Interpersonal relations
- Quick learner
Timeline
Shift Leader
Chick-fil-A
11.2025 - Current
Trainer
Chick-fil-A
11.2024 - 11.2025
Acellus Online Learning Academy