Caleb Howell
Trinity
Summary
Motivated retail professional with five years of experience delivering outstanding customer service at Publix. Skilled in managing customer needs, resolving issues, and creating positive shopping experiences. Eager to leverage leadership potential and develop management skills to contribute to team success. Proven ability to thrive in fast-paced environments, with a strong focus on customer satisfaction, problem-solving, and teamwork. Seeking to grow within a professional role to drive business success and employee development.
Overview
7
7
years of professional experience
Work History
Produce Clerk
Publix
Jamestown
11.2019 - Current
- Performed quality control and assurance processes on inventory data to ensure reliable reporting on the Inventory Management System
- Greet customers with premier customer service by utilizing product knowledge and personal communication skills
- Executed and tracked the unloading of stock during daytime hours; transported and arranged inventory on shelves throughout the entire produce department.
- Utilizing time management skills to ensure that freshly cut produce is stocked on time and per production standards of 30 units per hour.
- Routinely worked with a team of around 13 employees and adapted the workload to better suit each individuals' strengths
Food Servicer
Colonial Country Club
Thomasville
06.2019 - 11.2019
- Prepared and cooked food according to restaurant specifications, while adapting to changes per customer requirements.
- Guaranteed on-time delivery of 30+ customers' orders, and maintained a clean eating area of 40 tables.
- Ordered inventory and adjusted quantities as needed per business demand; inventory items included ingredients for food, supplies, and cleaning equipment.
- Identified areas for improvement within existing processes and procedures.
- Resolved customer complaints quickly and efficiently.
Cook/Cashier
Archdale Subs
Archdale
08.2018 - 04.2019
- Operated a cash register and handled money while taking customer orders over the phone.
- Cooked and prepared food for 20+ customers, and maintained accuracy per the customer demand.
- Maintained a clean work environment, ensuring cleanliness, and organization.
- Prepared meals according to recipes and menus, and adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
Education
Bachelor of Science (B.S.) - Business Administration
University of North Carolina At Greensboro
Greensboro, NC05-2025
Associates of Arts (AA) -
Guilford Technical Community College
Jamestown, NC12.2021
High School Diploma -
Wheatmore High School
Trinity, NC06.2018
Skills
- Willing to accept any challenge
- Always punctual
- Microsoft Office Suite experience
- Team collaboration
- Time management
- Strong work ethic
- Inventory management
- Customer service
Awards
- Graduated Summa cum laude from Guilford Technical Community College
- Received the Spartan Scholarship at University of North Carolina at Greensboro due to academic excellence.
Job Shadow Experience
- Job shadowed at Kontoor Brands with the HR department and explored all areas within Human Resources.
References
References available upon request.
Timeline
Produce Clerk
Publix
11.2019 - Current
Food Servicer
Colonial Country Club
06.2019 - 11.2019
Cook/Cashier
Archdale Subs
08.2018 - 04.2019
Bachelor of Science (B.S.) - Business Administration
University of North Carolina At Greensboro
Associates of Arts (AA) -
Guilford Technical Community College
High School Diploma -
Wheatmore High School
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