Reliable professional with extensive experience in RV service and diesel mechanics. Focused on streamlining repair processes and maintaining safety compliance to deliver optimal service quality and customer satisfaction.
Overview
9
9
years of professional experience
Work History
RV Service Technician
Campfire RV
Marion NC
09.2024 - Current
Performed repairs on plumbing, electrical, and mechanical systems in various RV models.
Conducted routine inspections and diagnostics on RV systems to ensure functionality and safety.
Utilized diagnostic tools and equipment effectively to identify issues and provide solutions.
Collaborated with team members to enhance repair processes and improve workflow efficiency.
Maintained cleanliness and organization of work area to promote a safe working environment.
Increased customer retention by providing exceptional customer service, addressing concerns, and offering maintenance advice.
Streamlined repair processes by maintaining thorough documentation of work performed on each RV service order.
Enhanced team productivity by sharing knowledge and expertise with fellow technicians for efficient repairs.
Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
Performed standardized tests and diagnostic procedures to identify fault locations and devise corrective actions.
Explained vehicle systems' operation to customers.
Completed thorough inspections of trailers and campers to evaluate maintenance concerns and determine areas in need of repair.
Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
Demonstrated extensive familiarity with electromechanical, electronic, pneumatic and hydraulic systems.
Installed newly purchased equipment in recreational vehicles.
Collaborated with manufacturers to stay updated on new products, recalls, and warranty procedures for optimized service delivery.
Expedited part replacement process by accurately identifying required parts and submitting orders promptly.
Diesel Mechanic
Republic Services
Asheville, NC
08.2022 - 09.2024
Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
Utilized diagnostic tools and software to identify malfunctions in fuel systems.
Conducted routine maintenance on heavy-duty vehicles, enhancing operational efficiency.
Collaborated with team members to troubleshoot mechanical issues and implement solutions.
Streamlined maintenance processes, reducing vehicle downtime through effective scheduling practices.
Ensured compliance with safety regulations while performing repairs and maintenance activities.
Maintained detailed records of service work, contributing to accurate reporting and analysis of fleet performance.
Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
Troubleshot and diagnosed problems with brakes, steering, and transmissions.
Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
Documented findings and actions taken.
Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
Installed new systems and components in vehicles.
Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
Ordered parts necessary for vehicle repairs and new installations.
Preserved fleet longevity through comprehensive overhauls of aging equipment as needed.
Upgraded exhaust systems, meeting and exceeding environmental compliance requirements.
Conducted thorough inspections and repairs on brake systems, ensuring safety for all vehicle operators.
Implemented preventive maintenance program, significantly reducing incidence of unexpected breakdowns.
Serviced and maintained engines by performing regular oil and filter changes.
RV Service Technician
Campfire RV Repair
Marion NC
07.2017 - 08.2022
Adhered to safety protocols while performing maintenance tasks on RV units consistently.
Implemented cost-saving measures through diligent evaluation of component functionality before recommending replacements or repairs.
Documented service records accurately for customer files and warranty purposes.
Assisted customers with technical inquiries, providing clear guidance on service options available.