Caleb Gonzales
Charlotte
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Always willing to be a student and teacher whenever needed. Never having a huge ego, while also always pushing and striving to go beyond goals and expectations.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Sales Associate
Target
Charlotte
12.2024 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized and stocked merchandise displays.
- Processed sales transactions accurately and efficiently.
- Maintaining a clean and sanitary backroom and sales floor. Ensuring to follow strict food safety rules and regulations.
- Managing inventory, auditing and removing/adding items.
- Collaborating with the entire team to ensure smooth and efficient operation through peak and non peak seasons.
1st Assistant Manager
Zumiez
Charlotte
08.2022 - 09.2024
- Assisted in daily operations to ensure smooth workflow and customer satisfaction.
- Managed staff schedules and coordinated team meetings for effective communication.
- Trained new employees on company policies and operational procedures.
- Assisting Store Manager with executing corporate merchandising, as well as making store specific product decisions to enhance and promote customer loyalty and sales.
- Leading by example on the sales floor, assisting the entire team on sales and customer satisfaction to ensure all goals are met.
Education
West Mecklenburg High School
Charlotte, NCSkills
- Customer relationship management
- Visual merchandising
- Inventory management
- Sales transaction processing
- Customer Service
- Team Management
- Communication
- Store Operation
- Food safety compliance
- Employee training
- Time management
- Cash handling
- Conflict resolution
- Problem solving
- Sales trends
- Adapt to diverse groups
- Hospitality and accommodation
- Goal tracking
Languages
English
Professional
Accomplishments
- Sales Associate of the month multiple times
- 2nd Assistant Manager of the month (District) 3x
- Leading seller in store (Zumiez) for 2024 (140,000) which accounted for nearly 35% of all sales
References
References available upon request.
Timeline
Sales Associate
Target
12.2024 - Current
1st Assistant Manager
Zumiez
08.2022 - 09.2024
West Mecklenburg High School
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