Caitlyn Molina
Fayetteville
Summary
Dedicated employee with a track record of meeting company needs through organized and efficient practices. Strong interpersonal skills and adaptability to changing situations enhance team dynamics and brand reputation. Experienced in managing challenging workloads while maintaining high standards of quality and speed. Ready to leverage education and skills in a dynamic workplace environment.
Overview
7
7
years of professional experience
Work History
Server & Hostess
Outback Steakhouse
03.2023 - Current
- Delivered exceptional customer service in fast-paced restaurant environment
- Coordinated seating and guest flow to optimize dining experience
- Trained new hostesses on procedures and effective customer interaction
- Coordinated with team members to facilitate efficient operations
Academic & Military Outreach Assistant
Univerity of North Carolina at Pembroke
Pembroke
09.2019 - Current
- Answered calls, assisting with GI Bill-related questions and providing benefits information to ensure accurate support
- Provided professional communication and support to students and military families, fostering understanding of available resources
- Maintained up-to-date knowledge of military education policies and benefits to deliver informed guidance
- Searched government and educational websites to find precise resources for users.
- Facilitated communication between students and university resources effectively.
- Provided individuals and families with information and resources to connect with available programs.
- Organized, facilitated, and attended community meetings to promote organizational goals.
Volunteer Assistant – Women’s Soccer
Terry Sanford High School
02.2026 - 05.2026
- Organized practices and events to ensure smooth execution
- Promoted teamwork, communication, and sportsmanship among players
- Supported team operations and facilitated athletic activities
Teacher (Special Education Support)
Bowley Elementary School
09.2023 - 05.2024
- Assisted with individualized learning plans and facilitated engaging classroom activities
- Promoted positive behavior and engagement, fostering academic success
- Collaborated with teachers and staff to support student success
- Supported students across multiple grade levels, enhancing learning experiences for SPED students
Organization & Community Engagement – Leadership Roles
Alpha Sigma Alpha
12.2019 - 01.2023
- Held leadership roles as Vice President, Finance Officer, Grades Officer, and Head of Standards
- Led leadership development and engagement initiatives
- Managed organizational budgets, ensuring financial health and sustainability
- Enforced organizational standards, fostering a culture of accountability and integrity
- Supported academic success initiatives, contributing to higher member retention rates
Volunteer – Medical Support Services
American Red Cross
05.2019 - 08.2019
- Provided support to military patients, families, and healthcare staff to improve care experience
- Coordinated medical equipment and supplies to ensure availability for patient care
- Streamlined inventory control and hospital logistics to enhance operational efficiency
- Verified expiration dates and ensured proper storage
Assistant Soccer Coach
Happy Feet
02.2019 - 05.2019
- Coached children across age groups during weekly 6-hour Saturday sessions to enhance skills and enjoyment of soccer
- Taught soccer fundamentals and instilled teamwork and sportsmanship values to foster personal growth
- Established structured, safe, and supportive learning environment to promote effective skill development
Education
Associate of Science - Kinesiology
University of North Carolina At Pembroke
Pembroke, NC12-2026
Associate of Science - Psychology
University of North Carolina At Pembroke
Pembroke, NC05-2023
Skills
- Community outreach strategies
- Active transportation promotion
- Public health education
- Safety compliance
- Youth engagement
- Program coordination
- Performance improvement
- Team collaboration
- Leadership development
- Crisis intervention
- Conflict resolution
- Effective communication
- Cultural sensitivity
- Family involvement
- Group facilitation
- Learning evaluation
- Student engagement
- Alternative learning methods
- Fitness advocacy
- Customer service and relations
- Problem-solving and resolution
- Data organization and analysis
- Time management and prioritization
- Attention to detail and recordkeeping
- Planning and project management
- Flexible and adaptable mindset
Timeline
Volunteer Assistant – Women’s Soccer
Terry Sanford High School
02.2026 - 05.2026
Teacher (Special Education Support)
Bowley Elementary School
09.2023 - 05.2024
Server & Hostess
Outback Steakhouse
03.2023 - Current
Organization & Community Engagement – Leadership Roles
Alpha Sigma Alpha
12.2019 - 01.2023
Academic & Military Outreach Assistant
Univerity of North Carolina at Pembroke
09.2019 - Current
Volunteer – Medical Support Services
American Red Cross
05.2019 - 08.2019
Assistant Soccer Coach
Happy Feet
02.2019 - 05.2019
Associate of Science - Kinesiology
University of North Carolina At Pembroke
Associate of Science - Psychology
University of North Carolina At Pembroke