Caitlin King
Gilligans
Wilmington
4
years of professional experience
Dedicated server with a strong work ethic and exceptional customer service skills. Committed to maintaining cleanliness standards and fostering guest engagement in fast-paced dining environments.
Work History
Server/Bartender
8 Months- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new team members on menu items and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Hostess
8 Months- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu knowledge and product recommendations to enhance guest experience.
- Maintained cleanliness and organization of dining area, contributing to positive ambiance.
- Adapted quickly to changing priorities during busy shifts to meet service demands.
- Trained new servers on restaurant procedures and customer service standards.
- Supported team members during peak hours, fostering a cooperative work environment.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Cleanliness standards
Memory retention
High volume dining
Timeline
Server/Bartender
Gilligans
11.2025 - 07.2026Read More
Server/Hostess
Boathouse
05.2022 - 01.2023Read More
Douglas Freeman High School
High School Diploma
Read More