Cailyn Thompson
Statesville
Summary
Highly organized professional with a proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Assistant
Western Carolina University Residential Living
Cullowhee, NC
01.2026 - Current
- Facilitated conflict resolution among residents, promoting a harmonious living environment.
- Organized community-building events, enhancing resident engagement and fostering relationships.
- Collaborated with campus resources to address residents' academic and personal needs effectively.
- Developed and implemented educational programs focused on wellness and personal development.
HOP Coordinator / Victim Advocate
REACH of Macon County
Franklin, NC
11.2024 - Current
- Assist clients in accessing and utilizing Medicaid benefits.
- Provide ongoing case management and safety planning for survivors of interpersonal violence.
- Collaborate with local agencies to support clients in safely exiting abusive situations.
Assistant Manager | Sales Team Manager | Crew Member
Sam’s Xpress Car Wash
Huntersville, NC
09.2021 - Current
- Supervise and train staff to ensure consistent, high-quality customer service.
- Manage scheduling, sales goals, and performance tracking for team members.
- Prepare vehicles for automated wash and maintain site cleanliness and safety.
Behavioral Technician
Life Alliance
Waynesville, NC
11.2024 - 08.2025
- Delivered one-on-one behavioral support to clients in clinical settings.
- Implemented individualized treatment plans focused on behavioral reduction and skill development.
- Assisted in creating safe, structured environments for client progress.
Intern
REACH of Macon County
Franklin, NC
10.2024 - 11.2024
- Completed client intakes for domestic violence and victim advocacy cases.
- Participated in a 20-hour training on trauma-informed care and crisis response.
Education
Bachelor of Science - Nursing
Western Carolina University
Cullowhee, NC05-2028
Bachelor of Science - Psychology
Western Carolina University
Cullowhee, NC05-2028
Associate in Arts - undefined
Central Piedmont Community College
Charlotte, NC05-2024
Skills
- Patient Advocacy
- Case Management
- Crisis Response
- Microsoft Office
- Adobe
- CPR/First Aid
- Leadership
- Trauma-Informed Care
- Communication
- Conflict Resolution
Certification
- American Red Cross: CPR & First Aid — November 2024
- Adobe Certified Professional — August 2022
- Mental Health First Aid — January 2026
Timeline
Residential Assistant
Western Carolina University Residential Living
01.2026 - Current
HOP Coordinator / Victim Advocate
REACH of Macon County
11.2024 - Current
Behavioral Technician
Life Alliance
11.2024 - 08.2025
Intern
REACH of Macon County
10.2024 - 11.2024
Assistant Manager | Sales Team Manager | Crew Member
Sam’s Xpress Car Wash
09.2021 - Current
Bachelor of Science - Psychology
Western Carolina University
Associate in Arts - undefined
Central Piedmont Community College
Bachelor of Science - Nursing
Western Carolina University
COMMUNITY SERVICE HIGHLIGHTS
Annual Angel Tree Sponsor — Support 5+ families each Christmas through gift and essential donations., Haywood Pathway Center — Decorated and prepared shelter spaces for the holidays., Uncomplicated Kitchen — Assisted with community event operations and outreach.