Caelyn Angeles
Bessemer City
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Administrative Assistant
Tindol Ford
Gastonia
12.2019 - Current
- Managed daily service appointments.
- Coordinated communication between departments and customers.
- Assisted in maintaining accurate inventory records.
- Handled incoming calls and directed inquiries appropriately.
- Organized office files and maintained a clean workspace.
- Supported team members with administrative tasks as needed.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered questions from customers regarding products and services offered by the company.
Data Entry
Industrial Fabricators
Gastonia
01.2019 - 12.2019
- Performed data entry of customer information into database systems.
- Verified accuracy and completeness of data entry into system.
- Performed data entry and maintained spreadsheets of customer information.
- Performed data entry functions accurately while meeting established deadlines.
- Performed data entry of customer orders into the automated system.
Education
Diploma - Certified Medical Assistant
Gaston College
Dallas, NC 08.2022 - 05.2023
Skills
- Appointment scheduling
- Data entry accuracy
- Customer communication
- File organization
- Administrative support
- Customer relationship management
- Phone etiquette
- Attention to detail
- Effective communication
- Microsoft Excel
- Problem solving
Certification
- Certified Medical Assistant
Accomplishments
- National Technical Honor Society
Timeline
Diploma - Certified Medical Assistant
Gaston College
08.2022 - 05.2023
Administrative Assistant
Tindol Ford
12.2019 - Current
Data Entry
Industrial Fabricators
01.2019 - 12.2019