Personable and upbeat, bringing strong interpersonal skills and a positive attitude to customer interactions. Knowledgeable about product merchandising and consumer relations, with a knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Busser
Bonefish Grill Restaurants
05.2025 - 08.2025
Maintained cleanliness and organization of dining area, ensuring optimal guest experience.
Assisted servers by promptly clearing and resetting tables for efficient service turnover.
Supported kitchen staff by transporting dishes and supplies, facilitating smooth operational flow.
Collaborated with team members to uphold high standards of food safety and hygiene practices.
Assisted customers with inquiries, providing accurate information and solutions.
Handled customer complaints effectively, ensuring timely resolution and satisfaction.
Collaborated with team members to streamline communication processes.
Trained new staff on customer service protocols and system usage.
Budget Management Intern
Morrisville Fire Administration
08.2023 - 04.2024
Participated in brainstorming sessions to generate ideas for improving operational processes and meeting deadlines.
Conducted routine checks on four stations' staff and equipment.
Worked closely with other departments to ensure communication was maintained between teams.
Collaborated with team members to identify strategies for increasing efficiency.
Busser
Rey's Restaurant
01.2022 - 01.2024
Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Provided assistance to other bussers or waitstaff when needed.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
Resolved guest complaints to maintain complete customer satisfaction.
Effectively multitasked within fast-paced environment.
Conducted regular checks on customer satisfaction levels during meal service.
Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
Participated in team meetings to discuss service improvements and guest feedback.
Supported serving staff in delivering accurate and well-presented food orders.
Took initiative to help others whenever necessary.
Maintained a friendly attitude towards customers at all times.
Bussed and reset tables in an orderly fashion.
Worked in close collaboration with team members to ensure customers received high-quality service.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Assisted in the training of new bussers, sharing knowledge and best practices.
Warehouse Assistant
Sparkle and Shine Cleaning Services
05.2022 - 08.2022
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Implemented new strategies to improve efficiency and reduce costs associated with warehousing operations.
Organized warehouse racks to ensure efficient storage of goods.
Assisted with unloading trucks using appropriate equipment as needed.
Coordinated with the shipping department to schedule pick-ups and deliveries.
Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Maintained a clean work area in the warehouse, keeping it free from dust and dirt.