Caden Cavanagh
Asheville
Summary
Dedicated and people-focused professional with experience in financial analysis, customer service, and team support. Known for promoting integrity, driving accountability, and supporting an inclusive workplace culture. Skilled in supervising teams, managing operational tasks, analyzing data for performance improvement, and maintaining a high standard of service. Passionate about making a positive impact through leadership that supports both associates and the community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Financial Analyst/Education Travel POC
Department of Defense Education Activity (DoDEA)
10.2024 - 07.2025
- Served as primary contact for Education Travel, managing entitlements, reimbursements, and compliance with federal travel regulations.
- Oversaw end-to-end financial processes for travel, focusing on budget allocation and policy interpretation.
- Conducted comprehensive budget analysis and reconciliation to align financial transactions with DoD and federal standards.
- Led financial data tracking and reporting, ensuring accuracy and generating insights for strategic decision-making.
- Coordinated with contract officers, HR, and transportation teams to process funding modifications and meet contractual obligations.
- Developed workflows to enhance efficiency, reduce processing time, and improve cross-departmental communication.
- Provided customer service by resolving discrepancies and ensuring compliance with travel orders and funding guidelines.
Concierge II & Cafe Supervisor
Life Time Fitness
07.2021 - 10.2023
- Supervised a team of 35 associates in member services and café operations.
- Implemented enhancements in Life Café, resulting in 20% revenue growth.
- Managed scheduling, POS transactions, and daily operational checklists to uphold safety standards.
- Trained and mentored new team members, fostering accountability and customer-first behavior.
- Resolved customer concerns with over 90% resolution rate without escalation.
- Provided exceptional service to members and guests through effective assistance.
- Coordinated team schedules to maximize resource utilization and coverage.
- Oversaw daily workflow to boost productivity while maintaining quality standards.
Education
Bachelor of Science - Interdisciplinary Studies, Business and Health Science
Liberty University
Lynchburg, VA05.2024
Skills
- Technical skills
- Point of sale systems
- Inventory management
- Staff scheduling tools
- Data reporting and dashboards
- Document management systems
- Financial analysis
- Microsoft Office suite
- Data analysis and extraction
- Leadership and supervision
- Customer service excellence
- Conflict resolution strategies
- Time management techniques
- Verbal and written communication
- Process optimization
- Coaching and mentoring
Certification
Google Data Analytics Professional Certificate
Timeline
Financial Analyst/Education Travel POC
Department of Defense Education Activity (DoDEA)
10.2024 - 07.2025
Concierge II & Cafe Supervisor
Life Time Fitness
07.2021 - 10.2023
Bachelor of Science - Interdisciplinary Studies, Business and Health Science
Liberty University
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