Summary
Overview
Work History
Education
Skills
Affiliations Memberships
Accomplishments
Timeline
Generic

Caché Jackson

Greensboro

Summary

Dynamic professional with extensive experience in customer service and team collaboration, honed at Darryl’s Wood Fired Grill. Proven expertise in mixology and inventory oversight, complemented by strong training and development skills. Recognized for enhancing guest satisfaction through effective communication and multitasking in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Bartender/Server

Darryl’s Wood Fired Grill
Greensboro
12.2022 - Current
  • Welcomed guests and efficiently collected orders to enhance service quality.
  • Trainers provided hands-on guidance to trainees on drink preparation, customer service, and safety protocols.
  • Participated in interviews with hiring managers, observing evaluations and providing feedback.
  • Led employee orientation sessions, introducing new hires to company policies, team expectations and procedures in a workplace.
  • Utilized strong communication skills to address challenging guest interactions professionally.
  • Demonstrated multitasking by preparing drinks, memorizing recipes, and fulfilling orders.
  • Shared knowledge of menu items while recommending drinks to enhance guest satisfaction.
  • Maintained cleanliness of bar area by labeling juices and wines to ensure freshness.
  • Work as a team with the ability to work successfully in a fast-paced environment.
  • I am responsible for accurately counting and recording stock levels, verifying product quantities, and assisting with inventory audits to ensure smooth daily operations, and prevent stock discrepancies.

Style Consultant

Target
Charlotte
05.2021 - 08.2021
  • Greeted guests and provided assistance to enhance customer experience.
  • Assisted customers on sales floor with fitting, accessories, and pricing inquiries.
  • Moved merchandise from truck to sales floor and organized back stock as needed.
  • Collaborated with team to maintain a clean, organized sales floor and folding tables.
  • Communicated with team lead to ensure timely completion of all assigned tasks.

Associate

Abercrombie and Fitch
Charlotte
07.2020 - 12.2020
  • Utilized basic communication skills to suggest sales options for customers.
  • Answered telephone inquiries, providing necessary information based on caller requests.
  • Collaborated with team members to maintain cleanliness and organization of retail store.
  • Maintained enthusiastic demeanor while greeting customers to ensure exceptional service.
  • Processed customer transactions at cash register, applying basic math skills for accurate change.

Hostess/Server

Hickory Tavern
Charlotte
05.2019 - 08.2019
  • Ensured comfort and exceptional service for every guest.
  • Presented menu options and offered recommendations while addressing inquiries.
  • Delivered food quickly, efficiently, and at optimal temperatures.
  • Accommodated guest needs through polite communication and attentive service.
  • Maintained restaurant cleanliness by bussing tables, sweeping, and sanitizing surfaces.

Assistant Manager

Matthews Tcby
Charlotte
06.2017 - 12.2018
  • Organized table counter to display fruits, candy, and food products for optimal visibility.
  • Greeted and welcomed customers to create a positive shopping atmosphere.
  • Ensured product quality by fulfilling yogurt machines regularly.
  • Maintained cleanliness of shop through mopping, sweeping, and wiping tables.
  • Trained new employees on best practices in communication and attention to detail.
  • Demonstrated effective multitasking capabilities in fast-paced environment.

Education

Bachelor of Science - Sociology, Drama

University of North Carolina Greensboro
Greensboro, NC
05.2023

Skills

  • Final Cut Pro and Microsoft Office
  • Word processing and presentations
  • Spreadsheet management
  • Customer service excellence
  • Mixology and cash handling
  • Inventory oversight
  • Time management strategies
  • Training and development
  • Team collaboration and professionalism
  • Written and verbal communication

Affiliations Memberships

  • Treasurer, UNCG Co-ed Acapella Group Chariots, 08/18 – 12/19
  • President, Women's’ Chamber Choir, 08/17 – 06/18

Accomplishments

  • President, Women's’ Chamber Choir August 2017- June 2018

Timeline

Bartender/Server

Darryl’s Wood Fired Grill
12.2022 - Current

Style Consultant

Target
05.2021 - 08.2021

Associate

Abercrombie and Fitch
07.2020 - 12.2020

Hostess/Server

Hickory Tavern
05.2019 - 08.2019

Assistant Manager

Matthews Tcby
06.2017 - 12.2018

Bachelor of Science - Sociology, Drama

University of North Carolina Greensboro

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Caché Jackson