Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Isaiah Cooper

Antonelli Comfort Solutions
New Bern
1
Certification
9
years of professional experience

Experienced HVAC Installer with strong system installation, and customer service skills. Known for accurate work, reliable attendance, and teamwork on mostly residential and light commercial projects.

Work History

HVAC Installer

3 Years 2 Months
Antonelli Comfort Solutions | 08.2023 - Current
  • Installed residential and commercial HVAC systems, ensuring proper fit, alignment, and secure connections.
  • Interpreted blueprints and job specifications to plan efficient equipment placement and duct routing.
  • Troubleshot system issues during installation, correcting wiring, refrigerant, and airflow problems.
  • Trained junior installers on safe tool use, installation standards, and jobsite best practices.
  • Assembled ductwork, line sets, and controls according to code requirements and manufacturer guidelines.
  • Reduced energy consumption for customers by upgrading outdated heating, ventilation, and air conditioning systems.
  • Collaborated with team members to complete complex installation projects within tight deadlines.
  • Provided exceptional customer service by addressing client concerns, answering questions, and explaining system functions.
  • Coordinated with other trades on-site to ensure smooth workflow during multi-disciplinary projects involving plumbing, electrical work or construction tasks alongside HVAC installations.

Service Technician/Delivery Driver

2 Years 5 Months
Windows and More | 09.2020 - 02.2023
  • Diagnosed service issues and completed on-site repairs with minimal disruption to customers.
  • Installed and repaired windows, doors, and screens to restore proper fit and function.
  • Measured openings accurately to ensure precise replacement parts and finished installations.
  • Inspected hardware, seals, and frames to identify wear and prevent recurring defects.
  • Coordinated with scheduling and sales teams to align service calls with project requirements.
  • Resolved customer concerns professionally while delivering consistent, high-quality workmanship.
  • Maintained service vehicles, tools, and materials for efficient daily field work.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.

Team Member

2 Years 10 Months
Arbys Resturant | 11.2017 - 09.2020
  • Delivered friendly guest service while taking orders and resolving routine customer concerns.
  • Operated register and drive-thru systems to process accurate orders and payments.
  • Prepared sandwiches, sides, and beverages according to food safety and quality standards.
  • Maintained clean workstations, dining areas, and equipment throughout shift.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Assisted teammates with order assembly, rush periods, and closing tasks.
  • Restocked ingredients, packaging, and supplies to support steady service flow.

Education

High School Diploma

Havelock High School | Havelock, NC | 06-2019

HVAC Core, Level 1, And Level 2

Craven Community College | New Bern, NC

Skills

HVAC systems
HVAC system installation
Heating repairs
System troubleshooting
Ductwork fabrication
Sheet metal work
Pipe fitting
Duct design
HVAC controls
System installation
Team collaboration
Installation repairs
Package systems
Heavy lifting
Hand tools
Analytical thinker
Time management
Physical endurance
Power tools
Punctual and reliable
Positive demeanor

Certification

Universal EPA Certification

Timeline

HVAC Installer

Antonelli Comfort Solutions
08.2023 - CurrentRead More

Service Technician/Delivery Driver

Windows and More
09.2020 - 02.2023Read More

Team Member

Arbys Resturant
11.2017 - 09.2020Read More

Craven Community College

HVAC Core, Level 1, And Level 2
Read More

Havelock High School

High School Diploma
Read More
Isaiah Cooper