Brycen Davis
New Bern
Summary
Dynamic and adaptable professional with a strong focus on guest engagement and complaint resolution. Proficient in cash handling and service prioritization, ready to leverage skills to enhance customer satisfaction and drive business success.
Overview
4
4
years of professional experience
Work History
Server
Resturant
New Bern, NC
03.2023 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, optimizing workflow.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu offerings and service standards to enhance team performance.
- Implemented upselling techniques, increasing average check size through effective communication.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
Sales Associate
Ace Hardware
New Bern, NC
03.2022 - 11.2022
- Assisted customers in selecting products to meet their needs and preferences.
- Maintained organized and visually appealing merchandise displays on sales floor.
- Processed transactions accurately using point-of-sale systems.
- Provided product knowledge and recommendations to enhance customer experience.
- Supported inventory management by restocking shelves and conducting counts.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Applied Science - Computer Integrated Machining
Craven Community College
New Bern, NC06-2028
High School Diploma -
Brycen Davis
New Bern, NC06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Service prioritization
- Sales expertise
Timeline
Server
Resturant
03.2023 - Current
Sales Associate
Ace Hardware
03.2022 - 11.2022
Associate of Applied Science - Computer Integrated Machining
Craven Community College
High School Diploma -
Brycen Davis