Summary
Overview
Work History
Education
Skills
Timeline
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Bryce Johnson

Wake Forest

Summary

Dynamic sales professional with a proven track record at Aquarium Outfitters, excelling in customer service and relationship building. Leveraged problem-solving skills to boost sales revenue and enhance customer satisfaction. Collaborated effectively with teams to achieve store goals, demonstrating goal-oriented focus and teamwork. Increased sales by recommending tailored solutions, fostering loyalty and repeat business.

Overview

4
4
years of professional experience

Work History

Sales Associate

Aquarium Outfitters
08.2024 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Sales Associate

Old Navy
06.2021 - 01.2022
  • Assisted customers with product inquiries and recommendations.
  • Maintained organized displays to enhance product visibility and appeal.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to meet store objectives and improve customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Cybersecurity

Wake Technical Community College
Raleigh, NC

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Goal oriented
  • Relationship building

Timeline

Sales Associate

Aquarium Outfitters
08.2024 - Current

Sales Associate

Old Navy
06.2021 - 01.2022

Cybersecurity

Wake Technical Community College

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Bryce Johnson