Bryant Caldera
Godwin
Summary
Computer Support Analyst with 3 years of experience in computer hardware and software problem resolution. Expert at performing IT troubleshooting and resolution. Thorough monitoring of equipment and application performance.
willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
5
5
years of professional experience
Work History
Computer Support Analyst
Will Lassiter
08.2022 - Current
- Resolved computer and system networking problems to maintain user productivity.
- Maintained documentation and resources regarding problem resolution for reference in future instances.
- Stayed up to date on software and hardware updates to optimize efficiency and productivity for management of clients.
- Culled technology knowledge to perform IT troubleshooting, restoration, and maintenance services to maintain organizational performance levels.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Overnight Stocker
Under Armour, Inc
06.2021 - 04.2022
- As a stocker at Under Armour, it is our responsibility to sort products efficiently and stock them where they are needed
- I had a UPH (units per hour) of 158.3 which was an accomplishment of mine
Prepared Foods Team Member
Giant Eagle, Inc.
08.2020 - 09.2020
- My job is to prepare chicken for the customers, provide great customer service, and make subs for customers
Cook
Cook Out Restaurants
04.2020 - 07.2020
- My job as a cook was to provide quality food while working efficiently and effectively
- I was mainly making quesadillas, but I eventually learned how to manage all different sections in the restaurant (excluding cashier)
Education
College - Cyber security
Campbell University
Lillington, NC02.2025
Skills
- Hardware configuration
- Software installation
- Incident management
- Team member support
- Strong work ethic
- Performance improvement
- Virus removal
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Computer Support Analyst
Will Lassiter
08.2022 - Current
Overnight Stocker
Under Armour, Inc
06.2021 - 04.2022
Prepared Foods Team Member
Giant Eagle, Inc.
08.2020 - 09.2020
Cook
Cook Out Restaurants
04.2020 - 07.2020
College - Cyber security
Campbell University
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