Bryanna Gomez
Charlotte
Summary
Dynamic customer service professional with a strong background in beauty and retail environments. Known for effective communication and problem-solving skills, enhancing customer satisfaction and team performance.
Overview
2026
2026
years of professional experience
Work History
Temporary Book Store Associate
Follett Higher Ed Group, LLC.
01.2026 - 02.2026
- Operated cash register efficiently, processing transactions and handling customer payments.
- Collaborated with team members to organize merchandise displays, optimizing visual appeal and accessibility.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Beauty Advisor
Ulta Beauty Inc.
08.2024 - 10.2025
- Assisted customers in selecting beauty products tailored to individual needs.
- Educated clients on skincare routines and makeup application techniques.
- Maintained product displays, ensuring visual appeal and inventory accuracy.
- Collaborated with team members to create promotional events and initiatives.
- Stayed updated on beauty trends and product knowledge to enhance client interactions.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Customer Service Representative
Walmart
2022 - 05.2023
- Collaborated with team members to streamline store operations and enhance service delivery.
- Trained new employees on company policies and procedures to ensure consistent service standards.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Front End Cashier
Food Lion
10.2021 - 11.2022
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
Education
Associate of Applied Science - Pre-Physical Therapy Assistant
Central Piedmont Community College
Charlotte, NC01-2028
Skills
- Customer service
- Attention to detail focus
- Cash handling accuracy
- Problem-solving acumen
Timeline
Temporary Book Store Associate
Follett Higher Ed Group, LLC.
01.2026 - 02.2026
Beauty Advisor
Ulta Beauty Inc.
08.2024 - 10.2025
Front End Cashier
Food Lion
10.2021 - 11.2022
Customer Service Representative
Walmart
2022 - 05.2023
Associate of Applied Science - Pre-Physical Therapy Assistant
Central Piedmont Community College