Bryan Velazquez
Albertson
Summary
Detail-oriented professional skilled in customer service, administrative support, and bilingual communication. Proven ability to handle confidential information while multitasking in fast-paced environments. Committed to contributing to compliance efforts through strong organizational and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Tractor Supply
Mount Olive
08.2023 - Current
- Deliver outstanding customer service by assisting customers with purchases, questions, and concerns
- Resolved customer concerns professionally by actively listening and providing solutions.
- Processed cash register transactions with accuracy and attention to detail, ensuring smooth customer experiences
- Managed multiple tasks in fast-paced environment while meeting daily operational expectations
- Assisted with reports and organized inventory to support efficient store operations
Volunteer
Food Bank
North Carolina
01.2020 - 03.2026
- Coordinated organization and packaging of food supplies for community distribution programs, enhancing accessibility for families in need
- Maintained quality and accuracy in preparation of food items for community distribution programs, ensuring safe and reliable support for local residents
- Exhibited compassion and teamwork while serving the community, fostering a supportive environment for volunteers and recipients
- Repacked 50-pound onion sacks into smaller 7-pound bags accurately and efficiently
- Worked with team members to maintain productivity and organization in a fast-paced environment
Receptionist Experience
Duplin Early College High School
01.2020 - 01.2024
- Answered phones and assisted students, parents, and visitors, ensuring a welcoming environment
- Scheduled appointments and managed administrative tasks with confidentiality and accuracy
- Maintained records and organized files to support efficient office operations
- Translated and communicated important information for Spanish-speaking families, enhancing accessibility
- Demonstrated strong communication, organization, and problem-solving skills
Team Member
McDonald’s
Mount Olive
06.2023 - 09.2023
- Facilitated customer orders, enhancing overall satisfaction with service
- Ensured transaction accuracy while managing multiple tasks to support operational flow
- Collaborated with team members to achieve performance targets and optimize workflow
Education
Associate’s Degree - Science
James Sprunt Community College
Kenansville, NC01-2024
High School Diploma -
Duplin Early College High School
Kenansville, NC01-2024
Computer Science Certification -
Arizona State University
Arizona City, AZ01-2023
Skills
- Customer service
- Administrative support
- Communication and teamwork
- Phone etiquette
- Attention to detail
- Organizational skills
- Multitasking
- File management
- Microsoft Outlook
- Data confidentiality
- Problem solving
- Bilingual: English and Spanish
Certification
Driver’s License
Timeline
Team Member
Tractor Supply
08.2023 - Current
Team Member
McDonald’s
06.2023 - 09.2023
Volunteer
Food Bank
01.2020 - 03.2026
Receptionist Experience
Duplin Early College High School
01.2020 - 01.2024
Associate’s Degree - Science
James Sprunt Community College
High School Diploma -
Duplin Early College High School
Computer Science Certification -
Arizona State University