BRYAN GRIFFIN
Southern Pines
Summary
Detail-oriented professional with 9+ years of professional experience and a proven knowledge of event planning, high-level golf, member development, customer satisfaction, and club management. Frequently praised as hard working and reliable by supervisors, peers, and players
Overview
10
10
years of professional experience
Work History
Caddie
Cypress Point Club
Pebble Beach
01.2023 - Current
- Advise players on club selection and hole strategy while also maintaining pace of play, course conditions, and excellent player experiences for members and guests of the club
- Team Leader for Player Transportation and Gate Security during playing of The 50th Walker Cup
- Built a regular clientele of member requests for their own visits and for their guests
- Tackled operational demands to streamline club procedures
- Build and share knowledge of club and course history, and architectural merits of the course for players who are interested
- Maintained strong relationships with caddie managers and fellow caddies through punctuality and preparedness
Caddie
Various Clubs
03.2022 - 08.2025
- Pinehurst Resort
- Pebble Beach Resort
- Tree Farm
- Colorado Golf Club
Outside Services Manager
GRANDOVER RESORT
Greensboro
04.2019 - 03.2022
- Welcomed guests to the resort, received and processed payments, provided customer centric service, managed tee sheet, and helped resort guests navigate our facilities
- Coordinated golf outing and event procedures, from tournament material creation and prep, morning of set up, guest arrival and check in, mid-round operation, to post-round procedures, and clean up
- Trained, scheduled, and directed the outside service staff for daily responsibilities. Coordinated with other staff in the most efficient way to complete tasks
- Opened the golf department daily, preparing the shop for business or closed the department at the end of the business day, cleaning and preparing carts and retail shop for the next day
- Solely responsible for managing and growing a database of membership at the resort
- Participated in leadership discussions about long-term plans for the golf facilities, events and tournaments, and interfaced with the resort as a whole
- Maintained pro shop merchandise displays, helped customers with purchasing decisions by staying knowledgeable about recent products
Program Manager
PRECISION GOLF SCHOOL
Greensboro
01.2017 - 12.2017
- Independently promoted, formed, and managed golf league of more than 20 members
- Created detailed, comprehensive monthly report for the general manager summarizing business activity, accounts payable/receivable, and staff hours
- Taught golf camps for local students between elementary and high school ages
Tournament Intern
PGA'S WYNDHAM CHAMPIONSHIP
Greensboro
05.2016 - 08.2016
- Ticket delivery, payment pickup, merchandise inventory, and tournament setup and teardown
- Catalogued, organized, and ordered signage that was used during tournament week
Education
Bachelor Of Science (B.S.) - Economics And Finance
Centre College
Danville, KY05.2016
Skills
- Operational efficiency
- Event coordination and tournament management
- Customer service and client relationship
- Problem solving
- Weather conditions analysis
- Player experience
Affiliations
Vibestock, Longleaf Golf and Family Club - Southern Pines, NC (October, 2021)
Timeline
Caddie
Cypress Point Club
01.2023 - Current
Caddie
Various Clubs
03.2022 - 08.2025
Outside Services Manager
GRANDOVER RESORT
04.2019 - 03.2022
Program Manager
PRECISION GOLF SCHOOL
01.2017 - 12.2017
Tournament Intern
PGA'S WYNDHAM CHAMPIONSHIP
05.2016 - 08.2016
Bachelor Of Science (B.S.) - Economics And Finance
Centre College