Bryan Alter
Greensboro
Summary
Dynamic leader with a proven track record at FedEx, adept in fostering teamwork and collaboration while enhancing team productivity. Skilled in problem-solving and attention to detail, I excel in streamlining processes and motivating teams to achieve and surpass goals. Expert in conflict resolution and efficient work process implementation, I bring a blend of hard and soft skills to drive success.
Overview
17
17
years of professional experience
Work History
Team Leader
FedEx
01.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Purchasing, Inventory, and Food Prep Manager
Jake's Pub and Billiards
06.2018 - Current
- Coordinated preparation processes to ensure timely service of meals.
- Managed kitchen staff to maintain high standards of cleanliness and efficiency.
- Improved inventory management by implementing streamlined ordering processes.
- Reduced waste with efficient use of ingredients.
- Trained new kitchen staff, improving overall team performance.
- Enhanced food safety standards by conducting regular inspections and training.
- Oversaw daily operations for seamless kitchen workflow.
- Collaborated with suppliers to ensure consistent delivery of fresh produce.
- Resolved kitchen conflicts by mediating disputes and promoting teamwork.
- Improved cost efficiency, negotiating better prices with vendors.
- Implemented scheduling systems for accurate shift planning and reduced overtime.
Food and Beverage Server
Chop House of High Point
01.2014 - 08.2018
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
Account Manager
Cellular Sales Verizon Wireless
01.2016 - 08.2016
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Office Automation Clerk
Federal Maritime Commission
05.2008 - 08.2009
- Streamlined office processes by implementing automation tools and software for increased efficiency.
- Contributed to successful project completion by conducting thorough research on relevant topics and presenting findings accurately.
- Expedited workflow by processing incoming mail and routing documents to appropriate personnel swiftly.
- Enhanced communication within the team through effective organization of meetings, events, and correspondence.
- Reduced clerical errors with meticulous attention to detail in data entry tasks and document management.
- Cataloged and managed department records and files for prompt and efficient retrieval.
- Maintained optimal office workflow by troubleshooting and resolving technical issues with equipment, software, and systems as needed.
- Operated office photocopiers, coordinated travel arrangements, maintained office bulletin board and assisted staff with clerical or procedural requirements.
Education
No Degree - Business Administration
University of North Carolina At Greensboro
Greensboro, NCNo Degree - Business Administration And Management
Guilford Technical Community College
Jamestown, NCHigh School Diploma -
Thomas S. Wootton
Rockville, MD05-2007
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Timeline
Team Leader
FedEx
01.2022 - Current
Purchasing, Inventory, and Food Prep Manager
Jake's Pub and Billiards
06.2018 - Current
Account Manager
Cellular Sales Verizon Wireless
01.2016 - 08.2016
Food and Beverage Server
Chop House of High Point
01.2014 - 08.2018
Office Automation Clerk
Federal Maritime Commission
05.2008 - 08.2009
No Degree - Business Administration
University of North Carolina At Greensboro
No Degree - Business Administration And Management
Guilford Technical Community College
High School Diploma -
Thomas S. Wootton
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