Bruno Elías Vargas
Charlotte
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Mesero
La Sa-son By Winter
Charlotte, NC
04.2025 - 04.2026
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Customer Service Representative
Element Hotel
Charlotte, NC
11.2024 - 03.2025
- Assisted guests with check-in and check-out procedures, ensuring smooth arrival and departure experiences.
- Responded to guest inquiries promptly, providing accurate information about hotel services and amenities.
- Resolved customer complaints effectively, enhancing guest satisfaction and loyalty to the hotel.
- Maintained cleanliness and organization of front desk area, promoting a professional environment for guests.
Education
Bachillerato En Ciencias -
Unidad Educativa Fiscomisional ¨5 De Mayo¨
Chone - Manabi - Ecuador 03-2024
Skills
- Dependable and responsible
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Calm under pressure
- Organization and time management
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Mesero
La Sa-son By Winter
04.2025 - 04.2026
Customer Service Representative
Element Hotel
11.2024 - 03.2025
Bachillerato En Ciencias -
Unidad Educativa Fiscomisional ¨5 De Mayo¨