Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooklyn LaChance

Charlotte

Summary

Social services professional with strong commitment to delivering impactful support and services to diverse populations. Recognized for effectively managing caseloads and achieving positive client outcomes. Known for collaborative teamwork and adaptability in dynamic environments. Key skills include case management, client advocacy, and resource coordination.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Social Services Specialist

Mecklenburg County - Community Support Services - Prevention and Intervention
03.2025 - Current
  • Schedule presentations with CMS schools, non-profit organizations, colleges, and churches for the LoveSpeaksOut program
  • Lead presentations for teens aged 12-26 for the LoveSpeaksOut program
  • Communicate weekly with volunteers of the LoveSpeaksOut program
  • Provide resource tables for the Prevention and Intervention department in the community
  • Evaluate program effectiveness with LoveSpeaksOut and suggested improvements for service delivery
  • Host quarterly networking events for survivors of domestic violence
  • Coordinate scheduling and logistics for LoveSpeaksOut and Domestic Violence Speakers Bureau trainings
  • Provide crisis counseling when needed during the LoveSpeaksOut and Domestic Violence Speakers Bureau trainings
  • Assist with tracking numbers of presentations given and submitting monthly data

Social Service Case Manager

KVC Kansas
04.2024 - 02.2025

• Provided case management services for children and families involved in the child welfare system

• Facilitated reunification efforts between children and biological families

• Conducted case planning conferences using a strengths-based approach

• Maintained detailed case documentation and provided court testimony when required

• Supervised family visitation sessions to ensure child safety and positive interactions

• Conducted monthly in-person meetings with children in foster homes or schools

Navigator Intern

Greene County Family Justice Center
12.2022 - 05.2023

• Shadowed victim advocates to learn case management and advocacy processes

• Assisted clients in navigating community resources and support services

• Maintained and updated local resource lists for survivors

• Answered hotline calls and provided crisis support to clients

• Assisted clients with paperwork for protective orders (ex parte orders)

• Maintained strict confidentiality when handling sensitive client information

Education

Criminology/Criminal Justice -

Missouri State University
Springfield, MO
05.2024

Certificate - Victim Advocacy

Missouri State University
Springfield, MO
05-2024

High School Diploma -

Marshfield High School
Marshfield, MO
12.2020

Skills

  • Case Management
  • Trauma-informed
  • Documentation
  • Communication skills
  • Community outreach
  • Crisis intervention
  • Family support

Certification

  • End Violence Against Women International Conference (Los Angeles 04/25)
  • QPR (Question, Persuade, Refer - Suicide Prevention (06/25)
  • North Carolina Department of Health and Human Services - Beyond Bruises: Recognizing and Supporting Survivors of Domestic Violence (10/25)
  • National Conference on Domestic Violence - The Hotline (Kansas City 10/25)

Timeline

Social Services Specialist

Mecklenburg County - Community Support Services - Prevention and Intervention
03.2025 - Current

Social Service Case Manager

KVC Kansas
04.2024 - 02.2025

Navigator Intern

Greene County Family Justice Center
12.2022 - 05.2023

High School Diploma -

Marshfield High School

Criminology/Criminal Justice -

Missouri State University

Certificate - Victim Advocacy

Missouri State University
Brooklyn LaChance