Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Freeman

Gastonia

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

4
4
years of professional experience
2025
2025
years of post-secondary education

Work History

Online Personal Shopper

Walmart
Gastonia
10.2024 - Current
  • Provided excellent customer service by responding promptly to inquiries and complaints.
    Provided detailed product information to customers.
    Tracked inventory levels and replenished stock when necessary.Working as a team with my fellow coworkers to complete task.

Babysitter

Private Practice
Rock hill
07.2023 - 04.2025

Crew Member

Burger King
Cramerton
02.2023 - 10.2024
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Cash handling and customer service performed.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.

To go specialist

Hickory Tavern
Gaston
12.2022 - 02.2023
  • Complied with local liquor laws by checking identification when serving alcoholic beverages.
  • Monitored expiration dates on products stored in coolers or freezers to ensure freshness of ingredients used in meals.
  • Communicated effectively with co-workers regarding new specials or changes in menu

  • Communicated effectively with co-workers regarding new specials or changes in menu items.
  • Prepared special orders according to customer requests while maintaining high standards of quality assurance.
  • Assisted other team members in completing tasks when needed.
  • Greeted customers in a friendly manner and took orders for to-go items.

Team member

McDonald’s
New Castle
03.2021 - 10.2021
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Answered phone calls regarding inquiries about products or services.
  • Greeted customers upon entering the store with friendly demeanor.
  • Participated in training sessions for new employees when needed.
  • Resolved customer issues promptly in a professional manner.

Education

Ashbrook High School
Gaston, North Carolina

Skills

  • Customer service
  • Inventory management
  • Product knowledge
  • Order processing
  • Team collaboration
  • Cash handling
  • Conflict resolution
  • Effective communication
  • Attention to detail
  • Time management
  • Problem solving
  • Hospitality and accommodation
  • Product picking
  • Customer service expertise

Timeline

Online Personal Shopper

Walmart
10.2024 - Current

Babysitter

Private Practice
07.2023 - 04.2025

Crew Member

Burger King
02.2023 - 10.2024

To go specialist

Hickory Tavern
12.2022 - 02.2023

Team member

McDonald’s
03.2021 - 10.2021

Ashbrook High School
Brooklyn Freeman