I attended Leon's Beauty School in Greensboro for Cosmotology but did not finish
Brooklyn Breen
Mooresville
Summary
Dynamic and dedicated waitress with a proven track record at Kick Back Jacks, excelling in customer service and strong multitasking. Recognized for enhancing guest experiences through attentive service and effective communication, while adeptly managing high-pressure situations. Committed to maintaining a clean environment and ensuring order accuracy, fostering a collaborative team atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Kick Back Jacks
11.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Waitress
Zack's Hot Dogs
10.2023 - 07.2024
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Eastern Alamance High School
Mebane, NC06-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Cash handling
- Hospitality service expertise
- Memory retention
- Active listening
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- First Aid Certification - American Red Cross.
- Microsoft Word Power Point and Excel
Interests
Timeline
Waitress
Kick Back Jacks
11.2024 - Current
Waitress
Zack's Hot Dogs
10.2023 - 07.2024
High School Diploma -
Eastern Alamance High School
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