Brookelaine Burwell
Greensboro,NC
Summary
Versatile and people-centered professional with a strong ability to build trust, drive results, and support cross-functional success. Known for creating approachable, supportive environments while staying grounded in strategic thinking and effective operations. Brings a balance of emotional intelligence and task execution, making a strong impact in both independent and team-based roles. Ready to contribute with purpose, clarity, and care in any environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Campus Crossing Apartments
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Leasing Consultant
The Vic Apartments
04.2022 - 02.2023
- Assisted over 100 prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Responded to requests and scheduled appointments for property showings.
Education
Bachelor of Arts - Visual Arts
North Carolina A&T State University
Greensboro, NC12-2024
Skills
- Problem-solving
- Proficient in delegating tasks
- Customer service
- Detail-Oriented
- Sales reporting
Accomplishments
- Promoted twice within 2 months, advancing from part-time Leasing Consultant to full-time, then to Assistant Manager based on performance and leadership potential.
- Increased leasing performance by 25%, contributing to a record-breaking occupancy season for the property.
- Recognized by leadership for approachability and trustworthiness, consistently building rapport with prospective residents and closing leases efficiently.
- Played a key role in boosting team morale and improving follow-up procedures, helping streamline the overall leasing process.
Timeline
Assistant Manager
Campus Crossing Apartments
03.2023 - Current
Leasing Consultant
The Vic Apartments
04.2022 - 02.2023
Bachelor of Arts - Visual Arts
North Carolina A&T State University
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