Brooke Johnson

• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Restrained animals to protect veterinarians from potential harm.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
• Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
• Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
• Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
• Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
• Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
• Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
• Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
• Administered medications to animals in treatment and documented changes in condition.
• Enhanced client satisfaction by providing compassionate care for pets during their appointments.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Restocked surgical and office supplies to keep all necessary materials easily accessible.
• Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Collected patient biopsies and blood samples for laboratory analysis.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Improved patient care by assisting veterinarians in diagnosing and treating animals.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
• Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
• Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
• Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
• Facilitated stress-free visits for pets and owners with calm and patient demeanor.
• Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
• Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
• Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
• Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
• Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
• Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
• Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
• Enhanced clinic reputation through exceptional customer service and care for animals.
• Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
• Assisted in dental procedures, contributing to overall oral health of patients.
• Provided emergency care for injured animals, significantly reducing recovery time.
• Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
• Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
• Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
• Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
• Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
• Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
• Educated pet owners on preventative care, significantly reducing incidence of common diseases.
• Participated in community outreach programs, raising awareness on animal health and safety.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.
• Maintained detailed records of animal health care and diagnostic treatments.
• Performed fecal examinations, urinalysis and bloodwork.
• Assisted in preparation and administration of anesthesia for surgical processes.
• Collected and prepared specimens for laboratory testing.
• Prepared, sterilized and maintained medical instruments and equipment.
• Administer medications, vaccines and treatments as instructed by veterinarian.
• Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
• Educated clients on nutrition, preventive health and other animal care.
• Assisted veterinarians with radiographs and ultrasounds.
• Performed dental cleanings using ultrasonic scaler.
• Administered vaccinations to variety of animal species.
• Obtained patient history from owners and performed physical examinations.
• Filed daily progress records, surgery logs, x-ray logs, and routine records.
• Trained and mentored other LVT staff.
• Designed and created client education materials and marketing materials for hospital services.
• Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.

Same as Texas Roadhouse duties

• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Answered customers' questions, recommended items, and recorded order information.
• Proved successful working within tight deadlines and a fast-paced environment.
• Processed orders and sent to kitchen employees for preparation.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Inspected dishes and utensils for cleanliness.