Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Baker

Monroe

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Atrium Health
Indian Trail
01.2024 - Current
  • Assisted healthcare providers with patient examinations and procedures, ensuring comfort and confidentiality.
  • Prepared and maintained accurate medical records, enhancing data integrity for patient care.
  • Coordinated patient scheduling and follow-up appointments, improving office efficiency.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.

Certified Pharmacy Technician

Walgreens
Monroe
12.2021 - 12.2023
  • Managed prescription processing and medication dispensing with accuracy and attention to detail.
  • Assisted pharmacists in patient consultations, ensuring effective communication of medication instructions.
  • Maintained inventory levels, utilizing pharmacy management software for efficient stock management.
  • Provided exceptional customer service by addressing inquiries and resolving concerns promptly and professionally.
  • Ensured compliance with regulatory standards and safety protocols during pharmacy operations and medication handling.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.

Education

Diploma of Medical Assiting - Medical Assisting

South Piedmont Community College
Monroe, NC
12-2023

High School Diploma -

Forest Hills High School
Marshville, NC
06-2021

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Electronic health records
  • Vital sign monitoring
  • Patient documentation
  • Inventory management
  • Time management
  • Team collaboration
  • Patient education
  • Phlebotomy techniques

Certification

  • CMA - Certified Medical Assistant
  • SPICE 2025
  • BLS

Timeline

Certified Medical Assistant

Atrium Health
01.2024 - Current

Certified Pharmacy Technician

Walgreens
12.2021 - 12.2023

Diploma of Medical Assiting - Medical Assisting

South Piedmont Community College

High School Diploma -

Forest Hills High School

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Brooke Baker