Professional with strong background in clinical care, skilled in patient assessment, treatment planning, and medical documentation. Known for effective collaboration with healthcare teams, ensuring optimal patient outcomes. Adept at adapting to changing healthcare needs, providing consistent, high-quality care. Reliable and results-driven, with focus on delivering patient-centric solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Nurse II
UNC Johnston Health
02.2024 - 02.2025
Responded to patient emergencies to provide prompt and correct intervention .
Educated patients and families to increase understanding of condition and best ways to manage.
Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
Mentored new nursing staff, fostering professional growth and team building within the unit.
Utilized evidence-based practice to assess and provide care for patients.
Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
Handled patient discharge planning, arranging for follow-up care after leaving healthcare facility.
Coordinated seamless transitions between levels of care by effectively communicating with multidisciplinary team members throughout the process.
Provided specialized care for critically ill patients requiring advanced monitoring and interventions.
Responded to medical emergencies with prompt and decisive action, minimizing patient risk and improving outcomes.
Assisted in development and implementation of new clinical programs.
Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer, and other diseases.
Participated in quality improvement initiatives to improve patient care.
Facilitated patient education on disease management and prevention, empowering individuals with knowledge to take charge of their health.
Participated in continuous professional development, staying abreast of latest nursing practices and standards.
Staff Nurse, Emergency Department
Cape Fear Valley Medical Center
01.2020 - 07.2023
Coordinated with interdisciplinary teams to develop and implement patient care plans, ensuring comprehensive treatment.
Enhanced interdisciplinary communication by collaborating with physicians, therapists, and other healthcare professionals to develop comprehensive care plans for trauma patients.
Enhanced patient safety by rigorously adhering to sterilization techniques and infection control measures.
Increased team efficiency, leading training sessions on latest trauma care techniques and emergency response protocols.
Consistently maintained composure under pressure while quickly assessing traumatic injuries and initiating life-saving interventions when necessary. WA
Streamlined emergency room processes to reduce wait times and increase efficiency in patient care delivery.
Established trust with patients'' families by effectively communicating complex medical information clearly and concisely during times of crisis.
Administered life-saving interventions for patients in critical condition, significantly improving chances of survival.
Optimized workflow efficiency with rigorous prioritization of tasks during high-pressure situations involving multiple critical patients simultaneously.
Supported the ongoing professional growth of fellow trauma nurses by sharing clinical experiences, offering constructive feedback, and fostering a collaborative learning environment within the department.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Executive Nurse Manager, US ARMY MAJOR
Womack Army Medical Center
06.2017 - 04.2022
Implemented company-wide sustainability program, reducing environmental impact and achieving industry recognition.
Boosted team morale and productivity through implementation of comprehensive employee development program.
Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
Interviewed, recruited and trained new onboarding candidates.
Reviewed employee concerns and new opportunities to drive business strategies.
Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Negotiated high-value contracts with key suppliers, reducing material costs and improving profit margins.
Optimized supply chain operations, ensuring timely delivery of products while minimizing logistics costs.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Managed patients recovering from medical or surgical procedures.
Evaluated patient histories, complaints, and current symptoms.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Enhanced customer satisfaction by streamlining communication channels and improving response times.
Clinic Manager, Orthopedics, US ARMY, Captain
Walter Reed Army Medical Center
04.2012 - 06.2017
Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
Hired, trained and supervised employees to maintain team of high performers.
Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
Created and implemented policies to improve operational efficiency and patient care quality.
Conducted frequent clinic walk-throughs to maintain safe work environment.
Enhanced team performance by providing regular training and professional development opportunities.
Improved patient satisfaction through effective communication and compassionate care.
Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
Streamlined clinic operations, leading to more efficient appointment scheduling system.
Case Manager/Brigade Nurse
US Army Fort Stewart
03.2009 - 04.2012
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Developed and implemented comprehensive case management plans to address client needs and goals.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Promoted preventive health strategies through community outreach events focused on wellness education.
Enhanced patient education with clear communication of treatment plans and follow-up instructions.
Recognized early warning signs of potential complications in patients and promptly escalated concerns to the appropriate healthcare professionals.
Continuously updated clinical knowledge through continuing education courses, professional development workshops, and participation in relevant conferences or seminars.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Investigated and resolved issues affecting hospital operations and patient care.
Education
MBA -
Webster University
St. Louis, MO
08-2013
Bachelor of Science - Nursing
Hawaii Pacific University
Kaneohe, HI
01-2009
Skills
Infection control
Quality improvement
Clinical judgment
Team supervision
Pediatric care
Geriatric care
Nurse training
Quality improvements
EMR / EHR
Protocol review
Certification
Advanced Cardiac Life Support Certification (ACLS)
CPR/AED Certification
Basic Life Support Certification (BLS)
Certified Perioperative Nurse (CNOR) - Competency & Credentialing Institute.
Registered Nurse License (RN) - State Board of Nursing.
SANE
TNCC
Timeline
Clinical Nurse II
UNC Johnston Health
02.2024 - 02.2025
Staff Nurse, Emergency Department
Cape Fear Valley Medical Center
01.2020 - 07.2023
Executive Nurse Manager, US ARMY MAJOR
Womack Army Medical Center
06.2017 - 04.2022
Clinic Manager, Orthopedics, US ARMY, Captain
Walter Reed Army Medical Center
04.2012 - 06.2017
Case Manager/Brigade Nurse
US Army Fort Stewart
03.2009 - 04.2012
Advanced Cardiac Life Support Certification (ACLS)
CPR/AED Certification
Basic Life Support Certification (BLS)
Certified Perioperative Nurse (CNOR) - Competency & Credentialing Institute.
Registered Nurse License (RN) - State Board of Nursing.
SANE
TNCC
MBA -
Webster University
Bachelor of Science - Nursing
Hawaii Pacific University
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