Brittny Johnson
Greensboro,NC
Summary
Seasoned Operations Manager with 6 + years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
Work History
Quality Regulatory & Operations Manager
AmerisourceBergen
12.2022 - Current
- Act as the primary liaison between the facility and all local, state, and federal regulatory agencies, ensuring compliance with all regulations
- Monitor, verify, and maintain all necessary local, state, and federal licensure and registrations
- Generate monthly and quarterly metric reports for regional leadership review, utilizing metrics and trend analysis to drive improvement and cost savings
- Conduct required Quality, Health & Safety, Security, and Regulatory Assessments, maintaining the facilities' Quality Management System and Good Distribution Practices
- Manage compliance with all local, state (BOP, DOH), and federal regulations (DEA, EPA, FDA, OSHA) as well as corporate policies and procedures
- Support the development of the facilities' QMS components, RCA investigation, CAPA identification, and risk management areas
- Monitor the AB Order Monitoring Program (OMP) and ARCOS state reporting to ensure compliance with corporate, state, and DEA requirements
- Identify areas of vulnerability and propose reconciliation procedures
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Quality Control Manager
Fuji Foods USA
07.2019 - 11.2022
- Conducted monthly, quarterly, and annual assessments, facilitating all facility recertifications with auditing entities
- Managed and maintained all facility documentation, ensuring accuracy and compliance
- Collaborated with Transportation on carrier-related issues, initiating root cause analysis and corrective actions to improve carrier performance
- Supported and monitored the facilities' Quality, Health & Safety, Security, and Regulatory training programs
- Collaborated with operations to maintain a safe culture throughout the facility
- Managed and assisted with all inspections, investigations, and information requests
Quality Lab Technician
Garner Foods
08.2016 - 07.2019
- Performed technical and quality systems audits of laboratory.
- Performed routine preventive maintenance on equipment parts and materials.
- Completed recordkeeping, filing and data entry duties.
- Diagnosed and reported malfunctions of technical equipment.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
Nike Brand Ambassador
Dicks Sporing Goods
10.2012 - 08.2016
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Worked with team to achieve sales goals for products.
- Maintained knowledge of current promotions and product features.
- Established and maintained positive relationships with customers.
- Collaborated with marketing team to create and implement promotional campaigns.
Education
Bachelor's - Sports Management
North Carolina A&T State University
Greensboro, NC05.2012
Skills
- Internal Auditing
- Detail Oriented
- Project management abilities
- Strong Analytical Skills
- Continuous improvements
- Staff management
- Performance reporting
- Performance monitoring
Languages
English
Native or Bilingual
Timeline
Quality Regulatory & Operations Manager
AmerisourceBergen
12.2022 - Current
Quality Control Manager
Fuji Foods USA
07.2019 - 11.2022
Quality Lab Technician
Garner Foods
08.2016 - 07.2019
Nike Brand Ambassador
Dicks Sporing Goods
10.2012 - 08.2016
Bachelor's - Sports Management
North Carolina A&T State University
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