Brittney Marshall
Fayetteville,NC
Summary
Experienced warehouse and operations professional with a proven track record in leadership and a hands-on approach to logistics and inventory management. Demonstrated ability to effectively coordinate teams, optimize workflows, and ensure efficient and safe handling of materials. Recognized for reliability, adaptability, and fostering a collaborative work environment to achieve operational goals. Skilled in utilizing warehouse management systems and implementing best practices to drive productivity and accuracy.
Overview
10
10
years of professional experience
Work History
Warehouse Lead/Delivery Driver
TruckPro
07.2023 - 03.2025
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Worked with customers to pack items according to specific desires and requirements.
- Transported products to customer doorsteps and business offices according to orders purchased, while using GPS to navigate most efficient route.
Cleaning Technician
Inspired Cleaning
09.2021 - 06.2023
- Delivered quality customer service to address urgent needs and cleaning requests.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and maintained remodels, lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Forklift Operator
NFI Industries
09.2020 - 09.2021
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported 50+ goods between locations within warehouse using scanner, according to shipment and storage needs.
- Communicated with floor managers to determine merchandise placement.
Forklift Operator
Delta Apparel
08.2018 - 07.2020
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Complete daily checklists to ensure lift is operating correctly.
- Pulled and stacked dozens of orders using RF scanner, according to your task; using stand up lift to satisfy daily production.
- Transported and Unloaded materials/goods at designated locations within warehouse, according to your task.
- Packaged, labeled, and stacked online orders using UPS station, onto designated truck.
- Replenish pick locations.
Car Detailer
G&H Motors
01.2017 - 07.2018
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
Service Agent
Managed Labor Solutions
11.2014 - 12.2016
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Inspect parts, equipment, and vehicles for cleanliness and damage, in compliance with required standards and regulations.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Clean interior and exterior of vehicles using scrapers, brushes, cloths, cleaners, disinfectants, abrasives, and vacuums.
- Drive vehicles to and from workshops.
- Kept inventory of vehicles and supplies.
- Preformed routine maintenance on vehicles.
Education
High School Diploma -
Grays Creek High School
Hope Mills, NC06.2014
Skills
- Teamwork and Collaboration
- Operating Heavy Machinery
- Material Handling
- Packing and Scanning
- Productivity and Time Management
- OSHA Standards
- Complex Problem-Solving
- Adaptable and Flexible
- Supervisory experience
- Time management
- Customer service
- Shipping and receiving
- Attention to detail
Timeline
Warehouse Lead/Delivery Driver
TruckPro
07.2023 - 03.2025
Cleaning Technician
Inspired Cleaning
09.2021 - 06.2023
Forklift Operator
NFI Industries
09.2020 - 09.2021
Forklift Operator
Delta Apparel
08.2018 - 07.2020
Car Detailer
G&H Motors
01.2017 - 07.2018
Service Agent
Managed Labor Solutions
11.2014 - 12.2016
High School Diploma -
Grays Creek High School
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